My husband purchased a Dyson Airwrap as a birthday gift for me via MediaMarkt’s online store between 1–8 November. Despite the product description, the filter cleaning attachment that should have been included in the box was not delivered. Our order number is 281583591 and the product number is 1243766. Since the filter cleaning attachment is a necessary part for the proper use and maintenance of the device, I request that the missing filter cleaning apparatus be provided and sent to me as soon as possible.
On March 10, I purchased the Dyson Airwrap ID Curly model from the official Dyson website. When the package arrived, I noticed that the filter cleaning tool — which is clearly listed in the product manual as an included accessory — was missing from the box. There was no other missing part or visible...
On November 6, 2024, I purchased a Dyson Airwrap hair styling and drying set directly from Dyson's website. When my order arrived, the filter cleaning tool was missing. My order number is 910900855793. For a premium product like this, I expect every component to be included as promised. It’s frustra...
I purchased a Dyson Airwrap from the Epttavm website on June 22, 2025 (Order number: PTT-PJGVS7F2O-220625). When I received the product, there were no other missing parts or issues with the box—except for the filter cleaning tool, which was not included. So far, I haven’t contacted Dyson or Epttavm...
I purchased my Dyson Airwrap on January 20, 2025, and I'm extremely frustrated because the box didn't include the filter cleaning brush—the small ring-shaped brush that's essential for proper maintenance. I've just realized this critical part was missing, making it impossible to clean the device's f...
I received my Dyson Airwrap order today, March 15, but upon opening the box, I discovered that the cleaning tool was missing. This is extremely disappointing, considering how expensive this product is. I immediately tried contacting customer service, but I couldn’t get through. I expect Dyson to se...
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