I purchased the Dyson 360 robot vacuum right after its launch, trusting Dyson’s reputation for powerful suction and reliable support. In the beginning, everything worked great—mapping was precise, and suction performance was strong. That all changed after a recent software update.
Now, the robot struggles with orientation and mapping. It frequently gets confused, misjudges its location, and can't complete a proper cleaning cycle. I reported the issue, and the device was picked up by Dyson's service team. After service, the mapping seems to have improved, but now it can’t find its docking station, and the suction power has noticeably dropped.
I can't help but wonder if early buyers like me received problematic first-batch units, as this level of decline is unacceptable for a premium product. I specifically chose Dyson over other well-known brands due to its cleaning power and promised customer support—but I’m now feeling completely let down.
I have a serious complaint about my Dyson 360 Vis Nav™ robot vacuum. The product simply does not work properly, and it’s been a huge disappointment from the start. Mapping is nearly impossible—it constantly creates inaccurate maps, and I wasted an entire day just trying to get one usable layout. Ev...
I bought the Dyson 360 Vis Nav robot vacuum and just unboxed it today to use for the very first time. Unfortunately, from the moment I turned it on, the product has been a huge letdown. It fails to complete mapping, gets confused near the charging dock, and endlessly circles around it without ever d...
I purchased the Dyson 360 Vis Nav robot vacuum directly from the official website, expecting a premium, intelligent cleaning experience. After a while, the first device began malfunctioning—it couldn’t map properly and often failed to return to the dock. I sent it to service, and to their credit, Dy...
I’m having serious issues with my Dyson 360 Vis Nav robot vacuum, and I regret spending so much on a product that fails to deliver on its promises. From the beginning, mapping has been problematic—even after repeated attempts, the robot struggles to create an accurate layout of my home. It was also...
I own the Dyson 360 Vis Nav robot vacuum, and it has been a huge disappointment. From day one, the device has completely failed to perform mapping, which is one of its core features. No matter what I try, it cannot create a usable map, making it practically useless for scheduled or remote cleaning. ...
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