On April 17, 2025, we purchased FILA 1833-3007 sneakers from the Deichmann Viaport Kurtköy store. My 9-year-old son used... them at school during his 4th grade year, and he wore them for a total of no more than 20 days. However, the shoes were severely damaged and fell apart within a month. On May 18,
I recently noticed that the cream-colored shoes I purchased from Deichmann developed black streaks on the inside due to ...the black strip along the inner sole. These marks have caused significant discomfort in terms of both appearance and usability. I submitted the product to your team for inspection
"I only thank the customer representative. I have nothing to say to the company that sells defective goods for the money paid in their stores, or to the cashier and store manager who don't know how to treat customers."
The men's and children's shoes I bought from Deichmann came apart at the gl...ue seams after just one wear. One detached from the sole, and the other fro
I bought a pair of shoes from Deichmann a week ago and wore them only once, but the lace hooks on the left shoe broke. W...hen I called today, they told me the shoes needed to be inspected by an expert, which would take approximately 5 days. The lady I spoke with was very polite. However, the problem i
I purchased a pair of Nike shoes for ₺3,750 from Deichmann at Mersin Forum, but every time they touch the ground, they m...ake an annoying "vijk vijk" sound. I returned the shoes to Deichmann's Erdemli Novapark store for inspection, but they claimed there was no manufacturing defect. Despite requesting
We bought a pair of Memphis One shoes from the Deichmann store in Diyarbakır. After less than four months, the soles sho...wed significant collapses and deformations. Since the shoes were still under warranty, we returned them to the store for examination. However, they claimed that the damage was due
I purchased a pair of FİLA brand sneakers from the Deichmann store at Ankara Gordion on September 12th, 2024. Within jus...t 25 days, the inner upper fabric of the sneakers tore off. Despite contacting Deichmann about this defect, I received no positive response. The product was inspected multiple time
I bought a pair of shoes from Deichmann on 12.03, hoping they would be a trustworthy and long-lasting choice. Unfortunat...ely, after only 4 months of regular use, I started experiencing major problems with the shoes. There were signs of wear and tear, with noticeable discoloration on the upper part. I
"Thank you"
"Thanks "
On April 28, 2024, I purchased a pair of Nike trainers for 2500 from the Deichmann store at Ankara Forum AVM for my son.... Just under a month later, the mesh portion of the shoes ripped. We were quite fond of these shoes, and their rapid deterioration has left us feeling quite let down. I kindly reque
At the beginning of winter, I bought a pair of boots from Deichmann, but the stitching on one heel came undone. The comp...any claimed after inspection that it wasn’t a manufacturing defect. If they don’t consider a seam coming apart within a year as covered by warranty, it implies they sell products w
"Thank you"
I bought a pair of shoes from Deichmann on January 15, 2024. After a mere 15 days of use, the interior material of the s...hoes proved to be of such subpar quality that it began causing discomfort to my feet. Last week, I dropped off the product at the Brandium Mall branch. However, I was informed that
I purchased boots for my child from the Deichmann online store during the April 2022 seasonal sale. Since it was the ons...et of summer, the boots remained unworn. In December 2022, I took them out of the box for my child to wear. After just a few wears, both boots had their soles come off simultaneous
I got winter Adidas sports shoes for my spouse from the Deichmann store at Istanbul 212 Shopping Center on October 14, 2...023. It clearly states winter shoes, they let water in even in light rain. When buying the product, I was assured that it is water-resistant and protective against snow, but it fai
"Thank you."
Since March, I've been sending my Adidas shoes in for inspection. They repl...aced them for the first time after 1.5 months. It was rejected the second t
I purchased a pair of Nike sneakers with the code 18076110 from Deichmann in September 2022. On August 22, 2023, however..., I noticed that the front of the shoe had ripped. I immediately went to the Deichmann store at Gaziemir Optimum AVM to resolve the problem. The store employee informed me that the
"They called and said that I bought it from Deichmann, and that I should contact them. They were not helpful at all. No matter where I buy it from, if this shoe is Puma, I will deal with you. Of course, I do not recommend it to anyone, and I will definitely not buy Puma again or let anyone else buy it."
I bought two pairs of the same item from Deichmann, one in size 40 and one in size 41, but both developed spontaneous op...enings around the shoe. I dropped off the two shoes at the Deichmann store in 41Burda for repairs on May 19, 2023. I went to the store on June 2, 2023, after receiving a message st
I went to Deichmann and bought a pair of Puma shoes. I asked them to put an orthopedic insole in them for me. The store ...employee suggested a Fila insole, which I tried and found to be very comfortable. But after only a week, the shoes started to have a terrible smell that wouldn't go away. Even thou
Like two months ago, I paid 1350 TL. The quality is trash and their customer service is a joke. I only wore these shoes... like 10 times and they already got a big tear on the side. I rang the company about the problem, but they were like, "Sorry, can't do anything without a receipt." Lame. But don't
So, basically, on April 30, 2023, I was super stoked when I bought a dope pair of Nike kicks from the Ankamall store in ...Ankara. I had no idea that after just 30 minutes of wearing them, my feet would be hurting like crazy. These supposedly fancy shoes totally wrecked my feet. Man, I've got blisters
After I sent the product I bought from Deichmann to be looked at for a mistake made during production, I was turned down.... It's called "user error," but I'll add the picture now. If you look at the places I circled in red, you'll see that the right foot moves to the left. None on the left. In a simil
