I bought a pair of shoes from Deichmann on January 15, 2024. After a mere 15 days of use, the interior material of the shoes proved to be of such subpar quality that it began causing discomfort to my feet. Last week, I dropped off the product at the Brandium Mall branch. However, I was informed that the problem was not their responsibility. Which department of yours determines that a problem can occur in a shoe that is only two months old, and is caused by the customer? I won't be using any shoes I've bought from you thus far. In addition, I will make sure to spread the word about the issue I encountered and make an effort to dissuade others from patronizing your establishment.
We bought Nike brand shoes from the Izmir Optimum Deichmann store on September 7, 2024, and before six months had passed, they burst from the sides. When we took them to the store, we received a negative response. The Deichmann store evaluated the issue through its own employees and claimed that it ...
I bought these Adidas walking shoes from Deichmann in Mersin Sayapark Shopping Mall. Unfortunately, since I purchased it on September 11th, 2022, the left shoe has developed an inside tear. I sent the shoes to Adidas for inspection, and they decided that the problem was not due to a factory defect. ...
I purchased a pair of Fila sneakers from Deichmann, and within just one to two weeks of use, the inner lining tore apart. I returned the shoes to the store for inspection, and they took them in, saying they would review the issue. However, I have now been waiting for two weeks, only to receive a res...
I purchased a pair of Skechers shoes from Deichmann’s online store on 10.02.2025, paying ₺4,599.99. Unfortunately, in less than two months, the heel area ripped apart significantly, as can be clearly seen in the attached photo. I returned the shoes to Deichmann and explained the issue, only to recei...
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