I bought the QCY HT08 earbuds as a gift about three months ago, but ended up using them myself. After using them for just one week, the sound suddenly cut out without warning. I sent them in for warranty service, expecting a quick fix or replacement. But now it’s been over two months and I still hav...
I recently bought a QCY H3 Pro over-ear headset, and within just three weeks of use, I’ve already run into a major issue. While the audio quality for listening is fine, my voice barely transmits to the other side during calls, even when I raise my voice or speak directly into the microphone. I trie...
Bought directly from QCY website and appeared in the sceeen payment confirmation a respective code. I was told to wait for email with order number, that never arrived. Support contact cannot access nothing and only asks for seller details. Incompetents.
I’ve been a loyal fan of the QCY brand for years, and I currently use multiple QCY products, including in-ear models I’ve been really satisfied with. That’s why I chose the QCY H3 Lite, expecting the same level of quality. Unfortunately, I’ve run into an issue that’s made the experience frustrating....
I purchased the QCY T13 ANC earbuds from a seller on Hepsiburada, and after just 13–14 months of very light use (only about 5–6 times a month), the left earbud completely stopped working. I decided to send it in for repair under warranty. That's when the real headache began. Initially, the service ...
I recently bought a QCY T13 wireless earphone, and the right earbud started making a loud static noise almost immediately. It’s constant and completely ruins the listening experience. I tried to return the product, but was told that since it’s a “personal item,” it’s not eligible for a return or exc...
On February 9, 2024, I purchased a QCY HT05 Melobuds Bluetooth earphone from N11.com, a platform that sells this product directly under its official seller account. I have the invoice and the product is still under warranty. However, a few weeks into using it, the right earbud began producing extrem...
I placed an order for two QCY earbuds on March 5, 2025, and since then, I haven’t received a single update. No confirmation email, no shipping info, no tracking number—absolutely nothing. I’ve tried to contact customer service multiple times, but no one is answering. It’s like they’ve vanished after...
I bought the QCY HT07 ArcBuds ANC 6 model back in May, and for the past month, the right earbud has stopped working properly. When I place it in the case, the indicator light turns on like it’s charging, but once I take it out, it doesn’t power on at all—the light immediately goes off, and there’s n...
I bought the QCY Ailybuds Pro+ from Hepsiburada, and for the first few months, it worked just fine. But recently, it’s been giving me serious problems—especially with pairing and phone calls. It often struggles to connect to my devices, and during calls, the other person can barely hear me. My voice...
I bought QCY T13 earbuds from Hepsiburada, relying on their promise of quality. Within just two months, the sound level decreased noticeably, making it challenging to hear clearly. I returned the earbuds under warranty, but they came back with an absurd explanation citing "personal dirt" as the prob...
I purchased the QCY T13 ENC 4 microphone Bluetooth wireless earbuds from www.hepsiburada.com. However, after some time, a synchronization issue began with the earbuds. That is, both earbuds worked, but they did not work at the same time. When I contacted the manufacturer, they told me to reach out t...
I sent in my QCY T13 headphones, which I got from Hepsiburada, for repair because one side was not working. The servicing center said there was liquid damage. I sent similar headphones to the same service center three times for separate brands, and each time I got the same "liquid damage" response. ...
The authorized service center for my Qcy T7 Bluetooth Headset did not meet my expectations. On 11/11/2022, I sent in my headset for repair under warranty because the right earpiece stops working just 5 minutes after being charged. I bought it on 3/3/2022. On 1.12.2022, I received my headset back fro...
