I bought a pair of shoes from Deichmann on July 6, 2024. By July 20, 2024, I requested an exchange because the adhesive on the front black part of the shoes started to peel off, as shown in the pictures. Deichmann's message claimed there was no production issue. The time between my purchase and exchange request was just 14 days, during which I wore the shoes only twice. Even a pair of shoes costing ₺200 should not start deteriorating after minimal use. I have only walked in them and have not subjected them to any harsh conditions.
I expect an exchange for the defective product immediately. If not resolved promptly, I will escalate this issue to Consumer Rights and other legal channels.
I purchased a pair of Skechers shoes from Deichmann’s online store on 10.02.2025, paying ₺4,599.99. Unfortunately, in less than two months, the heel area ripped apart significantly, as can be clearly seen in the attached photo. I returned the shoes to Deichmann and explained the issue, only to recei...
I purchased a pair of FİLA brand sneakers from the Deichmann store at Ankara Gordion on September 12th, 2024. Within just 25 days, the inner upper fabric of the sneakers tore off. Despite contacting Deichmann about this defect, I received no positive response. The product was inspected multiple time...
On June 4, 2025, I purchased a pair of Fila sneakers from the Deichmann store at Samsun Bafra Nova Mall (Invoice No: 1112025000006041). The shoes were sold with a 6-month warranty, and I only used them for daily wear. Yet, in less than two months, the leather on the upper started cracking, and the e...
On 30.03.2024, the shoes I bought from the Diyarbakır Forum Skechers store on 30.03.2024 showed color fading and tearing on the front in a short time. Although I don't wear it often, the shoe deformed within 4 months. It was not washed in any way. I took the shoe to the store and it was sent to the ...
On March 29, 2025, I purchased a pair of Adidas Grand Court sneakers from the Deichmann store in İnegöl AVM, paying ₺2,600. However, the heel area of the shoes wore out very quickly. I had owned the same model before and used it for nearly two years without any issues, so I believe this problem is d...
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