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TopTop

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TopTop

Complaints

38 complaints
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Toptop Permanently Banned My Account for Fraud Without Evidence

On August 4, 2026, at approximately 4:05 PM, when I attempted to log into my Toptop account, I saw a notification statin...

Toptop Permanently Banned My Account Without Explaining the Reason

When I tried to log into my Toptop game account, ✨seko73✨, which I have been using for a long time, on the morning of Au...

Jakora Banned My Account for 7 Days Without Explaining the Violation

On Monday, August 3, at approximately 10:49 PM, while playing Jakora, I was removed from the room without receiving any ...

TopTop Keeps Sending Notifications After I Deleted My Account

I deleted my TopTop account that I created using my Google account, but even after approximately one hour, I am still re...

TopTop Ignored My Ban Appeal and Refused to Review My Case

In the TopTop game that I have been playing for a long time, my phone was permanently banned approximately three to four...

TopTop Failed to Review My Ban Despite Harassment From Another User

I have been unable to access the TopTop application for approximately one year due to a permanent ban. I used to log int...

I Want TopTop to Review and Restore My Banned Account ID 88581772

The TopTop account with ID 88581772, which we actively use, was permanently banned from the community unfairly despite t...

I Want TopTop to Review and Remove My Wrongful Account Ban

My TopTop account with ID 115744742qc5 appears to have been permanently banned by Toppy even though I have not violated ...

TopTop Gave Me a 7-Day Ban Despite Not Using Offensive Language

My TopTop account was unfairly banned for 7 days. While other players were using offensive language in the game, we were...

TopTop Password Reset Not Working, Can't Access My Account

8

I am a user of the TopTop game and today I lost access to my account because of a password problem. My account number is...

TopTop Account Banned for Insulting Language, Requesting Another Chance

7

I am writing about the ban placed on my account in the Top Top application about a week ago. The reason given for the ba...

TopTop Account Suspended For 7 Days Without Clear Reason

7

On Wednesday, June 3, 2026, at approximately 18:01:26, the TopTop application blocked my account for 7 days on my iPhone...

TopTop Needs To Restore My Wrongfully Banned VIP 6 Account

9

I had been using my TopTop account for many years and spent a significant amount of money to reach VIP 6 status on the p...

TopTop Device Ban Prevents Creating New Account on Android

11

I have been facing a sudden and unexplained device ban on the TopTop platform for more than a month. I am using a Samsun...

TopTop Account Blocked - Balance Not Accessible

50

I am writing regarding my TopTop Malaysia game party account, which was suddenly blocked yesterday. Since then, I have n...

Toptop Ignored My Reports After User Posted My Private Info

50

Since last night, I have been receiving threats from a user with ID 98512887 on the Toptop app, and this person has also...

Toptop App Harming Family Relationships — Urgent Request for Account Closure

41

My spouse created two different accounts on the Toptop app using an Android device — one under the name “Ask kadını” and...

Unfair 24-Hour Ban in Top Top: Candy Bom Despite Being Harassed

75

Today, while playing Top Top: Candy Bom (User ID: 98096421), I received an unfair 24-hour ban. During the match, I point...

Unfair Permanent Ban on Toptop Account With VIP5 and ₺25,000 Spent

59

On September 13, 2025, my Toptop account was permanently banned after I was falsely reported by another player while jok...

29-Day Ban on Top Top Account Without Any Explanation

51

Last night, my Top Top account was suddenly hit with a 29-day ban without any explanation or justification. My account d...

Unable to Log Into TopTop Account Despite Correct Password

53

Hello, I am unable to log into my TopTop account. My User ID is 91560153. Even though I enter the correct password on t...

My TopTop Account Was Banned for Saying “dear”—Please Lift the Ban

72

Two days ago, my TopTop account (ID: 106823887) was banned after I sent the word “canım” (a casual, affectionate term) t...

Device Ban Preventing Login to My TopTop Account

55

For about one month, I have been unable to log into my TopTop account. When I try to access it using my Redmi 12C device...

Brand Overview: TopTop

TopTop is a multiplayer social gaming and voice chat platform that allows users to play casual games, join voice rooms, and interact with friends online. The app offers games such as Ludo, Domino, Carrom, UNO, and Mafia-style games while combining gaming with real-time social communication.

Contact Info

  • Customer Support Email: [email protected]
  • Support: Customer support is mainly handled through the in-app feedback system and official website contact channels.
  • Developer: MICO WORLD LTD / MX INNOVATION PTE. LTD.

Industry and Operations

TopTop operates in the mobile gaming and social entertainment industry. The platform combines multiplayer casual games with voice chat and online social interaction features designed for global users.

  • Multiplayer social gaming platform
  • Voice chat rooms and live communication
  • Casual mobile games including Ludo, Domino, UNO, and Carrom
  • Virtual gifts, coins, and in-app purchases
  • Online community and friendship features
  • Mobile app-based social entertainment services

User Sentiment

User sentiment toward TopTop is mixed to negative, with many complaints focusing on account bans, customer support responsiveness, payment issues, and moderation concerns.

  • Unexpected account bans or restrictions
  • Complaints about unfair moderation decisions
  • Difficulty recovering hacked or lost accounts
  • Problems with missing coins, gifts, or virtual items
  • Failed or delayed in-app purchase processing
  • Reports of inappropriate behavior in voice chat rooms
  • Frustration with slow or automated customer support responses
  • Complaints about technical issues, crashes, and login problems
  • Concerns regarding fake accounts and scams inside chat rooms
  • Issues related to payment verification and recharge systems

Share Your Experience

If you’ve experienced issues with TopTop, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.