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TopTop

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TopTop

Complaints

27 complaints
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TopTop Account Suspended For 7 Days Without Clear Reason

June 3 11:18 PM7

On Wednesday, June 3, 2026, at approximately 18:01:26, the TopTop application blocked my account for 7 days on my iPhone...

1

TopTop Needs To Restore My Wrongfully Banned VIP 6 Account

May 12 4:26 PM9

I had been using my TopTop account for many years and spent a significant amount of money to reach VIP 6 status on the p...

TopTop Device Ban Prevents Creating New Account on Android

April 15 12:29 AM11

I have been facing a sudden and unexplained device ban on the TopTop platform for more than a month. I am using a Samsun...

TopTop Account Blocked - Balance Not Accessible

February 27 6:36 AM50

I am writing regarding my TopTop Malaysia game party account, which was suddenly blocked yesterday. Since then, I have n...

Toptop Ignored My Reports After User Posted My Private Info

October 15, 2025 11:20 AM50

Since last night, I have been receiving threats from a user with ID 98512887 on the Toptop app, and this person has also...

Toptop App Harming Family Relationships — Urgent Request for Account Closure

October 10, 2025 12:04 AM41

My spouse created two different accounts on the Toptop app using an Android device — one under the name “Ask kadını” and...

1

Unfair 24-Hour Ban in Top Top: Candy Bom Despite Being Harassed

September 16, 2025 1:35 AM75

Today, while playing Top Top: Candy Bom (User ID: 98096421), I received an unfair 24-hour ban. During the match, I point...

Unfair Permanent Ban on Toptop Account With VIP5 and ₺25,000 Spent

September 14, 2025 10:05 AM59

On September 13, 2025, my Toptop account was permanently banned after I was falsely reported by another player while jok...

29-Day Ban on Top Top Account Without Any Explanation

September 13, 2025 9:18 PM51

Last night, my Top Top account was suddenly hit with a 29-day ban without any explanation or justification. My account d...

Unable to Log Into TopTop Account Despite Correct Password

September 11, 2025 11:25 PM53

Hello, I am unable to log into my TopTop account. My User ID is 91560153. Even though I enter the correct password on t...

My TopTop Account Was Banned for Saying “dear”—Please Lift the Ban

September 9, 2025 2:41 AM72

Two days ago, my TopTop account (ID: 106823887) was banned after I sent the word “canım” (a casual, affectionate term) t...

Device Ban Preventing Login to My TopTop Account

September 6, 2025 11:46 PM55

For about one month, I have been unable to log into my TopTop account. When I try to access it using my Redmi 12C device...

Unfair Chat Ban In Toptop After Harassment From Other Players

August 30, 2025 10:04 PM58

Between 8:30 PM and 8:36 PM, while playing on the Toptop platform, I was repeatedly harassed by certain players across d...

Top Top VIP 5 Account Blocked By Device Ban Despite Heavy Spending

August 30, 2025 2:37 PM63

I can no longer access my VIP 5 account (ID: 88663945) on the Top Top game app for Android due to a device ban that star...

Unauthorized 300 TL Charge From Toptop Games Without My Consent

August 27, 2025 11:37 PM62

Today, I noticed that 300₺ was withdrawn from my bank card for a transaction linked to an app called Toptop Games, which...

TopTop Device Ban On Samsung A13 Preventing Account Access

August 27, 2025 4:18 PM52

About three weeks ago, my Samsung A13 device received a device ban while playing TopTop. Since then, I have been complet...

Toptop Games Account Banned Without Reason And 10,000 TL Balance Lost

August 19, 2025 2:23 AM88

About 3–4 months ago, my account on the Toptop Games app (User ID: 01783826578) was completely closed and banned without...

Toptop Account Permanently Banned Despite No Insults, My Investment Lost

August 18, 2025 11:42 AM59

My Toptop account (User ID: 91327580) was permanently banned about one month ago, even though I followed the rules and d...

Top Top User Harassed Me And Misused My Personal Data

August 18, 2025 3:23 AM50

On August 18 at 01:40, while playing on the Top Top app, I was harassed through private messages following unfair in-gam...

Toptop Account Permanently Banned Despite Having Diamonds And 47,300 Coins

August 18, 2025 1:58 AM77

My Toptop account under the username “v*”** was permanently banned about two days ago for “inappropriate behavior.” The ...

Toptop VIP 5 Account Permanently Banned Without Reason On iOS

August 17, 2025 6:49 AM54

On August 16, 2025, my VIP 5 account named “Punisher” on the Toptop app (iOS) was permanently banned. The account was cl...

Toptop High Coin Prices And Unfair Gift Deductions

August 16, 2025 11:13 PM51

I have been using the Toptop app for about two months, and during this time, I’ve experienced serious dissatisfaction. T...

Brand Overview: TopTop

TopTop is a multiplayer social gaming and voice chat platform that allows users to play casual games, join voice rooms, and interact with friends online. The app offers games such as Ludo, Domino, Carrom, UNO, and Mafia-style games while combining gaming with real-time social communication.

Contact Info

  • Customer Support Email: [email protected]
  • Support: Customer support is mainly handled through the in-app feedback system and official website contact channels.
  • Developer: MICO WORLD LTD / MX INNOVATION PTE. LTD.

Industry and Operations

TopTop operates in the mobile gaming and social entertainment industry. The platform combines multiplayer casual games with voice chat and online social interaction features designed for global users.

  • Multiplayer social gaming platform
  • Voice chat rooms and live communication
  • Casual mobile games including Ludo, Domino, UNO, and Carrom
  • Virtual gifts, coins, and in-app purchases
  • Online community and friendship features
  • Mobile app-based social entertainment services

User Sentiment

User sentiment toward TopTop is mixed to negative, with many complaints focusing on account bans, customer support responsiveness, payment issues, and moderation concerns.

  • Unexpected account bans or restrictions
  • Complaints about unfair moderation decisions
  • Difficulty recovering hacked or lost accounts
  • Problems with missing coins, gifts, or virtual items
  • Failed or delayed in-app purchase processing
  • Reports of inappropriate behavior in voice chat rooms
  • Frustration with slow or automated customer support responses
  • Complaints about technical issues, crashes, and login problems
  • Concerns regarding fake accounts and scams inside chat rooms
  • Issues related to payment verification and recharge systems

Share Your Experience

If you’ve experienced issues with TopTop, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.