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Nike Sneakers Bought from Deichmann Tore Within a Month

Zeliha
May 24, 2024 3:13 PM78

On April 28, 2024, I purchased a pair of Nike trainers for 2500 from the Deichmann store at Ankara Forum AVM for my son. Just under a month later, the mesh portion of the shoes ripped. We were quite fond of these shoes, and their rapid deterioration has left us feeling quite let down. I kindly request that this matter be resolved and our concerns be addressed.

May 24, 2024 4:20 PM (1 hour after complaint)

Dear Customer, Thank you for choosing us as part of the Deichmann family. To resolve your notification as soon as possible, our customer representative will contact you regarding your application. For any information, suggestions, opinions, and solution requests related to our products and services, please contact us. Best regards, Deichmann TR, Customer Relations

Zeliha
Zeliha
May 27, 2024 11:08 AM

I delivered the Nike sports shoes to the Forum AVM Deichmann store on 25/05/2024 for inspection. I was told that the inspection would take 5-7 days. We were inconvenienced because I had to give my son's only pair of shoes to the store for inspection.

Zeliha
Zeliha
May 27, 2024 11:09 AM

I handed over my son's only Nike sports shoe for inspection to the Deichmann store at Forum AVM on 25/05/2024. I was told that the inspection would take 5-7 days. We have been left in a difficult situation since I delivered my son's only shoe for inspection to the store.

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