Converse Refuses to Replace or Refund Damaged Shoes




Converse is disappointing its customers. Despite my 14-year-old daughter using the shoes properly, the sole came apart just 11 months after purchase. Converse refuses to offer a replacement or a refund, claiming we didn't follow usage instructions. Conscious consumers should be cautious with this brand. We purchased the shoes from Eren Retail and are dissatisfied with both the brand and the retailer.













