Converse is disappointing its customers. Despite my 14-year-old daughter using the shoes properly, the sole came apart just 11 months after purchase. Converse refuses to offer a replacement or a refund, claiming we didn't follow usage instructions. Conscious consumers should be cautious with this brand. We purchased the shoes from Eren Retail and are dissatisfied with both the brand and the retailer.
Buying Converse brand shoes is a serious regret. Definitely do not choose this brand. The seller, Eren Holding, does not stand behind the product either. We bought Converse brand shoes for ₺2,399 from the Converse store belonging to Eren Holding located in Ankara Kentpark AVM on June 23, 2024. As in...
I bought a pair of shoes from Eren Retail and Textile, which is the official website for Converse brand, on November 9, 2023. I returned the shoes for a refund right away, but it's been 45 days and I still haven't gotten my money back. I call customer service every day and they always tell me that t...
After just five months of use, my Converse shoes started coming apart at the front. I consulted several shoe stores, and they explained that the issue was likely due to the shoe’s stiff structure. Despite this, when I submitted the shoes for a warranty claim, I waited a week without any update. Whe...
I purchased a pair of Converse rubber boots from the Converse online store on October 13, 2024, and received them on October 16, 2024. On October 25, 2024, I decided to return the shoes because the soles were slippery, making them unsafe to wear. However, my return request was rejected with the expl...
The pair of shoes I purchased from the Converse store at İzmir İstinyepark Mall on 5th November 2023 tore from the front within less than a year. When I initially bought the product, the sales representatives mentioned it came with a 2-year warranty and advised me to bring it back if there were any ...
Comments