I purchased a pair of Converse rubber boots from the Converse online store on October 13, 2024, and received them on October 16, 2024. On October 25, 2024, I decided to return the shoes because the soles were slippery, making them unsafe to wear. However, my return request was rejected with the explanation that it wasn’t a manufacturing or material defect. Despite having the right to withdraw, I find it disappointing that a reputable company like Eren Perakende would refuse a return for an online purchase. Customer service also mentioned an expired return period, but I’m within my rights. Since this issue remains unresolved, I will be filing a complaint with Consumer Rights.
Buying Converse brand shoes is a serious regret. Definitely do not choose this brand. The seller, Eren Holding, does not stand behind the product either. We bought Converse brand shoes for ₺2,399 from the Converse store belonging to Eren Holding located in Ankara Kentpark AVM on June 23, 2024. As in...
I bought a pair of shoes from Eren Retail and Textile, which is the official website for Converse brand, on November 9, 2023. I returned the shoes for a refund right away, but it's been 45 days and I still haven't gotten my money back. I call customer service every day and they always tell me that t...
On February 17, 2023, I purchased a pair of Converse shoes from Boyner. The inner back part of the shoe has come apart, causing discomfort and starting to harm my foot. This issue has not only diminished the expected performance from the product's quality but also caused physical discomfort and pain...
The pair of shoes I purchased from the Converse store at İzmir İstinyepark Mall on 5th November 2023 tore from the front within less than a year. When I initially bought the product, the sales representatives mentioned it came with a 2-year warranty and advised me to bring it back if there were any ...
On October 17, 2024, at 8:30 in the morning, I slipped and fell on a dry surface, which resulted in a spinal fracture and three fractures in my coccyx. Due to this incident, I had to wear a corset for several months and still have limited mobility. The shoe that caused my fall was the Converse Run S...
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