I placed an order for a pair of Converse high heel boots from the official Converse website operated by Eren Group on 8 May, and my order number is 8323031834112082. On 12 May, the system status was updated as “delivered”, but I have not received any product, and nothing has been delivered to me. After noticing this, I contacted customer service and was told that a note was taken and that the product would be delivered soon. However, today is 27 May and I still have not received the boots, nor have I received any clear information or solution regarding my missing delivery. The order is still shown as delivered even though I never received it. I request a full refund for this order, as the product has not been delivered to me despite the status showing as delivered and despite the time that has passed. I kindly ask for my refund to be processed as soon as possible and for written confirmation that this issue has been resolved.
I bought a pair of shoes from Eren Retail and Textile, which is the official website for Converse brand, on November 9, 2023. I returned the shoes for a refund right away, but it's been 45 days and I still haven't gotten my money back. I call customer service every day and they always tell me that t...
Dear Converse Customer Service, Order Number: 2452677274013548 I placed an order on November 28, 2023, from the Converse online store in Turkey, and unfortunately, the order was returned to the Converse Turkey representative’s warehouse on the same day. This situation has left me greatly distressed ...
I purchased a pair of Converse rubber boots from the Converse online store on October 13, 2024, and received them on October 16, 2024. On October 25, 2024, I decided to return the shoes because the soles were slippery, making them unsafe to wear. However, my return request was rejected with the expl...
I purchased two pairs of shoes from Converse's website (E*** Perakende in Turkey) as a birthday present for my wife. Yesterday evening, at 5:36 PM, I received a notification stating that the shoes had been delivered to me. However, I have yet to receive them. I'm facing the same issue again with Con...
On September 4, 2025, and September 19, 2025, I purchased a total of four pairs of shoes from the Camper official website. The site stated that delivery would be completed within 20 days. Two of my orders were delivered; however, the other two — Order No. 4007300080 and Order No. 4007340217 — have s...
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