On October 17, 2024, at 8:30 in the morning, I slipped and fell on a dry surface, which resulted in a spinal fracture and three fractures in my coccyx. Due to this incident, I had to wear a corset for several months and still have limited mobility. The shoe that caused my fall was the Converse Run Star Hike model, which I returned to the Vadi Istanbul SuperStep store due to its slipping and wear issues. The product was taken for review, but two weeks later, my request was rejected, citing "user error."
This incident caused significant harm to my health, and the design and material of this shoe are risky enough to endanger people’s lives. I have stopped using this shoe and request a thorough investigation into this serious issue with the product. If necessary, I will pursue my legal rights to ensure this matter is resolved appropriately.
I purchased a pair of Converse rubber boots from the Converse online store on October 13, 2024, and received them on October 16, 2024. On October 25, 2024, I decided to return the shoes because the soles were slippery, making them unsafe to wear. However, my return request was rejected with the expl...
As a result of my application dated 19.04.2025, my Converse shoes—torn at the heel—were inspected and I was informed that the claim was rejected. However, considering I used the product for only a very short period and with great care, such damage suggests a manufacturing defect. I do not accept the...
In June 2024, I purchased a pair of Skechers sneakers from SuperStep. Less than six months later, the front of the shoes developed cracks and collapsed, making them completely unwearable. Given the short lifespan, I took them to another SuperStep location in a nearby mall for inspection under warran...
I purchased a pair of Skechers boots on September 22, 2024, from the Marlin Spor store located in StarCity Mall, Yeni Bosna, Istanbul. Not long after wearing them, noticeable cracks began to appear on the surface of the boots. On March 22, 2025, I returned to the store to request a refund or exchan...
On May 11, 2024, I purchased a pair of Skechers GO Run Elevate shoes from a local store. Unfortunately, after wearing them only twice, I noticed the shoes were causing me to pronate excessively. Despite not having any previous issues with overpronation, these shoes caused severe ankle pain every tim...
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