I am a Turkcell subscriber. Without my knowledge and without any notification, a charge of ₺800 named “TYG Extra” was added to my bill. No explanation was provided. I am requesting information regarding this charge, and if it was applied unfairly, I am requesting its cancellation.
My Jeep Avenger Electric vehicle has stalled multiple times in traffic, even though it is less than one year old. The most recent incident occurred on October 21. Each time, I took the car to Bilen Otomotiv Jeep Authorized Service in Adana, but despite being serviced repeatedly, the problem has neve...
On October 31, 2025, I purchased an AirPods Pro 3 (Serial Number: J0JW017W6M) through Hepsiburada.com, an official Apple distributor, for ₺13,924, paid by credit card. From the very first use, I have continuously experienced issues such as muffled and distorted sound and occasional static noise. Due...
The Roborock S8 Pro robot vacuum I purchased on November 1 got stuck under its docking base during mapping and couldn’t get out. As the device kept forcing its way out, scratches formed on the lidar cover. To resolve the issue, I first contacted Roborock Europe via email. Their team was extremely he...
On November 12, 2025, an annual EA Play subscription was purchased through Steam without my knowledge, and my credit card was charged $39.99. Because my card was stolen, I immediately closed it, and I definitely did not make this transaction. The Steam invoice number for the transaction is: 37448908...
On November 12, 2025, while attempting to start the 30-day free trial of DeepL Pro, I was immediately charged $105 for an annual subscription. I specifically intended to use the free trial, so I should not have been charged anything. The payment was processed through my credit card. My subscription...
I purchased the Tefal X-Force Flex 14.80 Aqua upright vacuum cleaner. From the first day I received the product, the head was faulty and the brush did not rotate. My order number is #10534331180. Although the product is under Tefal’s 2-year warranty, customer service did not offer any solution durin...
I slept and woke up to find my Telegram account frozen, and it is the main social media platform I use in my daily life. I have written countless complaints, but no one replies. I haven’t done anything against Telegram’s rules and regulations, so I want my account to be unfrozen, and I would be very...
The paint on the roof of my 2020 Citroen C5 Aircross started peeling about a year ago. At first, I didn’t intervene, thinking it wouldn’t worsen, but over time the issue became more severe, and more paint began peeling from different areas of the roof. I then applied for support at the authorized Ci...
I have been experiencing a pixel loss issue on my Samsung Galaxy Z Fold 6 for about 15 days, and the device is still under warranty. I contacted Samsung Service to resolve the problem and sent the device in. However, I was told that the repair could only be done outside the warranty due to a dent on...
My package with the shipping code 1ZA5X7006878392510 was sent from Istanbul to Izmir with the same-day delivery option. However, UPS Turkey did not provide any reason on the delivery date, nor did they provide any information about whether the package would be delivered. While another friend's packa...
On 01.11.2025, I requested a withdrawal of the ₺50,000 I earned through a promotion on Betcio. However, no payment has been made to this day, and I have been repeatedly stalled. I previously experienced a similar issue, where I was kept waiting for a long time and never received the payment. When I ...
I bought the La Roche-Posay Vitamin C dark spot serum from a pharmacy. I use it at night. I go to bed about an hour after applying it, but it still leaves stains on my pillow and pajamas. The stains do not come out — even stain removers haven’t worked. My pajamas and pillowcases are ruined. I don’t ...
I have been using my VakıfBank Worldcard for a long time, and on 17.11.2025 a ₺699 card fee was charged to my statement. Last year, a discount was applied for the fee, but this year I am requesting a full refund. I contacted customer service to cancel the card fee, but they said it could only be rem...
I play the eFootball game on my Vivo V29 Lite device, and ever since I started playing, I have constantly experienced a “momentum” issue in all game modes. This problem seriously affects my gaming experience. I previously contacted customer service to have the issue resolved, but I never received a ...
Could you assist me, please? My FF Max ID (3112303866) has been compromised, and my phone number and password have been altered, leaving me unable to access my account. I kindly request the recovery of my ID. My Free Fire account had its Gmail changed by someone. I’m currently unable to access my ac...
I purchased the Stanley Classic Legendary Vacuum Steel Thermos (Green, 1.4 liters) from Amazon on 24.05.2023. The product description stated that it had a “lifetime warranty.” I registered on the Kutupayısı website for the warranty, and my product was successfully recorded. Trusting Amazon’s reliabi...
On 11/12/2025 at 2:20 PM, a charge of $1 was made on my card by Canvas [sic: Canva], even though I don’t have any subscription. Because I do not have a membership, I cannot access the details of the transaction and I also do not see it in my payment history. I tried to contact Canva support but sinc...
I purchased the Solgar Picolinate supplement through Hepsiburada on October 31 and have been using it for about two weeks, taking one capsule per day. Three to four days after I started using it regularly, I began experiencing severe headaches, numbness in my toes in the mornings, fatigue, and sleep...
I want to cancel my Cerebrum IQ account. I didn’t sign up for any subscription, and when they ask me to log in using my email address, they say they cannot find any account associated with it. I also tried logging in with Google and Microsoft, but both say there is no account associated with either....
About a year and a half ago, I left my vehicle with license plate 06 DNU 240 at a Skoda authorized service center in Turkey for routine maintenance. Since my car was to remain at the service, I was provided with a courtesy (replacement) vehicle. I used this car out of necessity, as I have a child wi...
I've forgotten my Gmail password for Garena Free Fire, and the phone number that goes with it doesn't work either. Please get back into my account with the UID 903301991. I have not been able to get in for five months now. I forgot the password for my ID. Please get my account back, I'd really appre...
I made a reservation through Agoda.com for the Konya Meva Hotel for the dates November 12–16. When I arrived at the hotel, I learned that the property was under renovation. Neither Agoda.com nor Expedia informed me about this situation in advance, and no representative contacted me. As a result, I w...
On October 15, 2025, I purchased the Anker Soundcore Liberty 3 Pro TWS earphones through Trendyol under order number 10598491162 and received the product on October 17. On the evening of the day I received it, I noticed that the left earbud wasn’t working and that the charging case’s battery was dra...
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