I have been using Starpets in Memphis, Tennessee, and depositing money without issues until July 4 last year, when I last successfully spent 13 dollars on the platform. Since then, I have not been able to deposit any money from my card into Starpets. Every time I try to make a deposit, the transacti...
This afternoon, I added $2 via debit card to my Starpets account (ID: starpets 65ea74ffc4baf2acf81636fc). The transaction appears to have gone through, and I only bought two very low‑priced items that together cost just a few cents. However, when I refreshed the page, my Starpets balance suddenly sh...
On 3 April 2026, I paid £50 on the official Starpets platform to top up my balance, but the balance has still not been added to my account even though the money has been taken from my bank. I have screenshots of the payment going through from my bank and of my current Starpets balance showing that t...
I am writing regarding a payment issue I experienced on Starpets. On 4/5/2026, I purchased credits directly through the Starpets platform for a total of 60 USD. The amount has been successfully charged to my bank account, however the credits have not appeared in my Starpets account. After noticing t...
I made a payment on 18 March via starpets.gg to top up my balance, the payment went through successfully, but my balance was never credited to my account. The transaction ID for this payment is 7b1c3fb, and despite the successful charge, my account balance has not changed since the payment date. I t...
I purchased credits today on the Starpets website under the name Zoe T***, using the email address zoegt***@gmail.com. I paid a total of 210 dollars via Apple Pay. Despite the payment being completed, the credits have not been added to my account and I did not receive any confirmation email for this...
Today I paid 130 via Safari to top up my balance on StarPets, but the balance has not been added to my account even though the payment went through. I waited, refreshed, and checked my account several times, but the top-up still did not appear. I request that the 130 I paid be credited to my StarPet...
I am having a recurring problem with payments on Starpets and have not been able to make any purchases successfully. When I try to refill and enter my credit card information, the system tells me to wait and then shows “purchase failed” every time. This has been happening for about two days, startin...
I have been experiencing ongoing payment errors on starpets.pw when trying to purchase items using my debit card in the USA. This problem first began in December and has now occurred a total of five times. Despite following all the recommended steps, including switching methods as suggested, the iss...
I made a top-up on Starpets on 23/03/2026, and the amount of £27.27 was taken from my Santander UK bank account, but the balance has not appeared on my Starpets account. The payment has clearly gone through from my bank side, yet my Starpets balance has not increased. I have previously made other to...
I am writing to report a recurring payment problem I have been experiencing on the Starpets mobile website. Every time I attempt to complete a purchase, I receive an error message stating that the system has blocked the purchase. I have tried more than three times, and all payment attempts have fail...
I recently made a purchase today on the StarPets marketplace, but I noticed that my username does not appear when I search for it. The nickname I want to use and see on the marketplace is “Doglover56***”, however it is not showing up, which prevents me from proceeding properly with the item I was tr...
I had a balance of 60 dollars in my StarPets wallet and requested a withdrawal to my Visa card in November 2025. This withdrawal has been stuck in verification for about four months and has still not been completed. During this period, I was repeatedly told that the process would be completed “in 2 ...
I purchased a pet on Starpets under the username “Chocbiscui***” with the order ID 45849093 on 26 February 2026. After completing the purchase, I attempted to withdraw the pet, but when I tried to add the seller as a friend, the seller did not accept my friend request. As of now, the request is stil...
I created a Roblox account through Starpets, but every time I try to log in, I receive an error. When I attempt to log in from my phone, the screen only displays a message saying, “Error, please try again.” No matter how many times I try, I am completely unable to access the account. Because of this...
I am writing about a problem I experienced today with Startpets in Adopt Me, which has caused me to lose both money and my dream pets. My Adopt Me username is “Bobby3518,” and I am playing from the UK. Today, around 11 a.m., I bought a fly ride pig on Startpets, and a little after 12 p.m. I bought a...
On December 31, 2025, I made a payment with my card through Starpets for an item called “Rose Gift.” There is a transaction record with the code 019b7147-1c41-748c-b8e5-c93b5400efbe. Despite completing the payment, the item was never delivered, and no solution was provided regarding the issue I expe...
By selling items on the Starpets website, I accumulated a balance of approximately $500. On January 8, 2026, I submitted a withdrawal request. After the system deductions, about $462 should have been transferred to me; however, only $450 was sent to my Ethereum wallet. Even though the withdrawal amo...
I am writing regarding my Roblox account with the username “jolinajuannajohanna” and an issue with a payment made to Starpets. A short time ago, I deposited 0.73 € as a balance into Starpets using my bank card, but I do not want this amount to remain there and would like it returned to my bank accou...
I made a purchase of pets on the Starpets website today at around 5:00 pm, spending a total of $15.82. Although the payment was completed and I have the purchase receipt, when I log into my account on the Starpets website, it shows that I did not purchase anything and the pets are not reflected on m...
For the past three days, I have been unable to add funds to my balance on the Starpets app. When I log in through Safari on my iPhone and try to top up using my İş Bankası debit card, I receive the message “Your transaction has been declined for security reasons” every time, and the transaction does...
Today at around 11:00, I made a payment of approximately 25 USD (about 1,080 TL) for Starpets, for Adopt Me pets. I used my Turkish bank Visa online card for this purchase. After confirming the payment, the system showed that the payment was declined and stated that there was not enough money in my ...
I made a payment of €40 to Starpets today at around 6:21 AM via SEPA using the account linked to the email address klaussc****[email protected]. In the system, it shows that I received the money, and there is also an ID number for the transaction: 6929f9c1db079fd8eccc62d4. However, my Starpets account b...
I am trying to transfer my pets from the old Starpets site, but for a long time now the process has not worked due to “Error Code 13.” The system keeps displaying the same error, and I am unable to move my pets into my inventory. This issue has been ongoing for weeks and is causing serious inconven...