I am writing regarding my Roblox account with the username “jolinajuannajohanna” and an issue with a payment made to Starpets. A short time ago, I deposited 0.73 € as a balance into Starpets using my bank card, but I do not want this amount to remain there and would like it returned to my bank accou...
Recently, I purchased a Perm Dragon from the Blox Fruits section on the Starpet website using the in-game euro payment system. I completed the transaction about one day ago and paid €4.94 for this purchase. Even though my order number is 019b883e-b592-72cb-8f0d-da04FB 730655, the Perm Dragon was nev...
I made a purchase of pets on the Starpets website today at around 5:00 pm, spending a total of $15.82. Although the payment was completed and I have the purchase receipt, when I log into my account on the Starpets website, it shows that I did not purchase anything and the pets are not reflected on m...
For the past three days, I have been unable to add funds to my balance on the Starpets app. When I log in through Safari on my iPhone and try to top up using my İş Bankası debit card, I receive the message “Your transaction has been declined for security reasons” every time, and the transaction does...
Today at around 11:00, I made a payment of approximately 25 USD (about 1,080 TL) for Starpets, for Adopt Me pets. I used my Turkish bank Visa online card for this purchase. After confirming the payment, the system showed that the payment was declined and stated that there was not enough money in my ...
I made a payment of €40 to Starpets today at around 6:21 AM via SEPA using the account linked to the email address klaussc****[email protected]. In the system, it shows that I received the money, and there is also an ID number for the transaction: 6929f9c1db079fd8eccc62d4. However, my Starpets account b...
I am trying to transfer my pets from the old Starpets site, but for a long time now the process has not worked due to “Error Code 13.” The system keeps displaying the same error, and I am unable to move my pets into my inventory. This issue has been ongoing for weeks and is causing serious inconven...
On StarPets, I bought €11 worth of currency, the payment went through, and the amount was taken from my bank account. However, I did not receive anything in StarPets. I would like either a refund or the currency credited to my StarPets account. I am really unhappy and worried that I won’t get my mon...
There is an error on StarPets that won’t let me buy anything. It keeps saying “Something went wrong! Try refreshing the page and try again.” I refreshed it several times, but it still didn’t work. I’m trying to buy the Private Server+ in The Strongest Battleground, which costs $3.89, and I have $3.9...
As of November 22, 2025, I have been experiencing a payment issue while trying to make a purchase on the Starpets website. Even though my card has sufficient balance, when I attempt to pay by card, the system continually redirects me to the Gamepay section, and the process ends with a “payment decli...
I am reporting Angel Of Hearts, to whom I just paid €7, and who immediately blocked me as soon as I joined their server and is no longer responding to me. I am waiting for a refund, and I order regularly as well. I hope they get banned for this behavior, and I request that my money be returned as so...
About 1–2 months ago, I listed many of my Adopt Me items for sale on Starpetsgg’s old website. When I tried to access the old site again after a long time, I saw that it had been completely shut down and all the items I had listed had disappeared. I never received any payment, meaning none of the it...
I placed an order on StarPets and wasted €3 for nothing. Right after I bought the pets, I was notified that there were issues with the website, and now all my account and purchase history have completely disappeared. This is frustrating for both me and my girlfriend, who is facing the same issue rig...
I am trying to purchase 2,500 Robux through Starpets.Pw on the Robux purchase page, but even though I have enough balance in my account, I keep receiving the error message: “Error - Something went wrong. Please check the correctness of the entered data.” The transaction does not go through. I have...
I paid $21 on the Star Pets website to purchase a Neon Fly Ride Turtle pet for my game. During checkout, a countdown timer appeared, but the delivery bot never joined the game, and the pet disappeared completely after the process ended. Since then, I’ve tried to contact Star Pets support multiple t...
I’ve been experiencing an ongoing issue with the Starpets website for about two years. I’ve been trying to transfer my pets from my Starpets inventory to Roblox Adopt Me, but every time I attempt the transfer, I receive an English error message saying “technical works.” The transfer never goes throu...
Through Starpets, I made two separate withdrawal requests using my computer. About 4–5 months ago, I withdrew $8, and just yesterday, I withdrew another $15, for a total of $23. However, the funds have not yet been deposited into my İş Bank account, which is registered under my name. During both tra...
Starpets Doesn’t Accept My Cards, I Can’t Make Any Payments! I’ve been trying to purchase balance, but the website keeps rejecting my cards. I’ve tried using several different cards, yet none of them are accepted. Even after waiting for days, the issue still persists — every time I try to pay, it sa...
The site is generally very reliable, and I’ve been using it for years without any issues. However, my problem is with the Robux purchasing section. Just a day ago, you could get 1,000 Robux for $8, but now it costs $10 for the same amount. Even worse, about a year ago, you could buy 2,000 Robux for ...
I tried to log into my account today, but it said my password was incorrect. I clicked “Forgot Password” to reset it. I received the email, but when I entered the six-digit code, it wasn’t accepted and a “invalid data” message appeared underneath. Is this because of the new site? Please fix this!
I paid £5.00 earlier today for a fly ride Albino Monkey, and the website took the money from my bank card, but the person I was trading with didn’t give me anything. They kept declining my trade requests, and even when it looked like the trade was accepted, it was immediately declined again. In the ...
I’ve been trying to purchase pets on Starpets, but the system is broken and incredibly frustrating. The seller has to accept a friend request before the transaction can go through—but they’re not accepting it, which means my ₺ was completely wasted. I’ve tried multiple times, and it’s the same issue...
I tried to withdraw money from a site called Starpets about 4–5 months ago, and after all this time, I still haven’t received it. I contacted them multiple times, and each time I was told my issue had been forwarded to a higher authority, but nothing ever changed. It just dragged on endlessly. Event...
About 4–5 months ago, I requested a withdrawal from my Starpets account to my card—and I’m still waiting. The money never arrived. I’ve contacted support multiple times, and every single time, I get the same copy-paste answers: “It’s been forwarded to a senior representative,” “We’re looking into it...