I placed an order on the Star Pets website this morning at around 10:00 for several Adopt Me pets. Specifically, I purch...ased a neon sea turtle (ID: 76756708) for £0.15, a ride pig (ID: 76755901) for £2.67, a hyena (ID: 76755902) for £1.83 and a ride swan (ID: 76755903) for £0.93, paying in total by
On 11 June I purchased three separate top-ups through the official Starpets website. Each of these top-ups showed the st...atus as “created”, the money was taken from my bank account, but nothing was added to my Starpets balance. In total, I paid around €70 for these top-ups, and one of the related ref
I ran into a problem while trying to list my MFR Dragon pet for sale on Starpets.gg. While refreshing my inventory, the ...website displayed a warning saying that I had "outdated pets." After seeing that message, I refreshed my inventory again. Immediately after the second refresh, my MFR Dragon comple
I have been trying to make a purchase on Starpets.gg today to buy a pet, but my payment keeps getting cancelled by your ...security system. Each time I try to pay with my Revolut account, the status first shows as “payment pending,” and then it is cancelled due to a security reason shown on the screen.
Earlier today, I suddenly lost access to my Starpets.gg account without receiving any warning or prior notification. Whe...n I tried to log in, I discovered that my account had been blocked, and I have been unable to access it ever since. I have been an active user of Starpets.gg and had completed tra
On June 3, 2026, I purchased Robux from the website StarPets.gg, but my order has not been fulfilled. The order status h...as been stuck on “Created” for a long time and I still have not received the Robux. The Order ID for this purchase is 47ae489 and I paid via PayPal. Since the service I paid for ha
I had not used Star Pets for a long time. About three weeks ago, I reinstalled the app from the Google Play Store on my ...phone because I wanted to start using it again. I already had an existing account, and when I logged in, I could see that it was still registered, but it was marked as inactive. I
About one hour ago, I experienced a serious issue on the StarPets Adopt Me marketplace. A buyer purchased one of the pet...s I had listed for sale. Under the current system, the buyer has up to one hour to claim the pet after completing the purchase. However, this buyer intentionally waited the entire
I have been experiencing a constant payment problem on starpets.gg for about two weeks. Every time I try to buy somethin...g using my Visa card, the site says “Payment failed – Internal error (Transaction ID: 576523958).” This happens nearly every day when I try, even though I have money in my account,
I am a new user of StarPets and I am having a persistent problem using Apple Pay on my iPad. Every time I try to make a ...purchase in the game, the payment fails even though there is enough money available, and this has been happening since May 23. I waited until the next day and tried again several t
I made a purchase of in-game funds on the Starpets website using my mobile phone on Sunday, May 10, paying a total of $1...16.11. The payment was completed successfully via Apple Pay, however the money has not appeared in my Starpets account balance. After noticing that the funds were missing, I tried
I wanted to make an in‑game purchase on StarPets to buy a pet, but I became very hesitant when I saw that the system dir...ectly asks for my full card details. I have not entered my card information or completed any payment yet, because I am worried about the safety of my funds and do not find it reass
I have been experiencing a problem with topping up my balance on Starpets after my first successful payout. My first pay...out worked without any issues, but since around the end of April / beginning of May, the system has not allowed me to send money to my Starpets account anymore. At the moment I hav
I used the Starpets spin wheel today, after the bot accepted my trade, an error message appeared, and I never received t...he Winter Doe pet I was supposed to get. The trade went through on my side, but the pet was not added to my account after the error. I have not yet been able to contact support abo
On 29 April 2026, at around 7:30 p.m., I made a payment of €1.28 by credit card on Starpets from Italy to make my usual ...purchases. The first attempt was marked as unsuccessful, so I tried again. On the second attempt, the payment was shown as successful and the amount was taken from my card, but the
I recently topped up my balance on starpets.gg using Apple Pay, paying £22.14, and the money has been taken from my bank... account, but the balance has not appeared on my starpets.gg account. The payment was made roughly 10 minutes ago, but the top up still has not been credited. I am asking for the £
I am writing about a problem I experienced in Adopt Me regarding a spinning wheel pet win that I did not receive. Yester...day, I spun a wheel and won a Bat Dragon from a user with the in‑game username “LillyRosehenderson.” The seller added me, accepted the trade and then, after about a minute, left th
I am writing about a serious issue I experienced with a recent sale on Starpets. Earlier today, at around 8:16, a buyer ...purchased my item, and by approximately 8:24 the buyer had received the item. Despite the successful completion of the sale on the platform, the money I am supposed to receive has
I am writing regarding two unauthorized charges made to my Visa debit card in the amounts of $5.61 and $5.87, both dated... April 18, from Starpets.GG. The card used ends with the digits 8318, with an expiry date of 03/31, and it is issued in the name of Debbi Tan. I have never registered, played, or m
On 19 April 2026, Sunday, I purchased a fairy bat dragon fly ride for £6.10 from Starpets. After I made the payment, the... seller did not accept my friend request, and I did not receive the item I paid for. I have tried to contact the seller / Starpets support about this issue, but I have not received
I have been using Starpets in Memphis, Tennessee, and depositing money without issues until July 4 last year, when I las...t successfully spent 13 dollars on the platform. Since then, I have not been able to deposit any money from my card into Starpets. Every time I try to make a deposit, the transacti
This afternoon, I added $2 via debit card to my Starpets account (ID: starpets 65ea74ffc4baf2acf81636fc). The transactio...n appears to have gone through, and I only bought two very low‑priced items that together cost just a few cents. However, when I refreshed the page, my Starpets balance suddenly sh
On 3 April 2026, I paid £50 on the official Starpets platform to top up my balance, but the balance has still not been a...dded to my account even though the money has been taken from my bank. I have screenshots of the payment going through from my bank and of my current Starpets balance showing that t
I am writing regarding a payment issue I experienced on Starpets. On 4/5/2026, I purchased credits directly through the ...Starpets platform for a total of 60 USD. The amount has been successfully charged to my bank account, however the credits have not appeared in my Starpets account. After noticing t
