Tango Live Account Suspended After Failed Identity Verification

My Tango live streamer account with the username “your_ho” was suddenly suspended on 18/09/2026 due to a so‑called failed identity verification. Until that moment, I had been using the platform normally and in good faith. During the verification process, I followed the instructions carefully. I took a clear selfie of my face in good lighting and provided photos of both the front and back of my ID. Despite this, the system showed an error saying that my identity could not be verified, and the account was suspended without giving me any option to retry or re‑upload my documents. This appears to be a technical or verification bug rather than a real problem with my identity. As a result of this suspension, I currently have a balance of approximately 13 USD in my Tango account that I cannot access or withdraw. I have tried for three days to contact Tango support through all possible channels, but there is no reachable support and I have not received any response or assistance. I request that my verification be reviewed manually, my account be reactivated, and that I be allowed either to continue using my broadcaster account or, at minimum, to withdraw the 13 USD currently stuck in my balance. I kindly ask for a clear explanation of why my verification failed and for this issue to be resolved as soon as possible.