Enpara.com

Since March 11, I have been unable to carry out any transactions in my Enpara accounts. Because my accounts have been frozen, I cannot withdraw, use, or transfer the funds to another account. This situation is causing me serious hardship, as I manage all of my daily financial activities through thes...

On 12/02/2026 at 01:13, an unjust and completely unannounced block was placed on all of my Enpara accounts. I only found out about this serious intervention through a message, without any prior information, justification or opportunity to respond. I find it unacceptable that a bank can arbitrarily b...

I am a long-standing Enpara customer with a strong credit profile, and I have been managing my personal banking transactions through Enpara smoothly for many years. Today, when I wanted to open a POS account through Enpara for my newly established company registered in my own name and actively use t...

I received a message saying that my account at Enpara might be blocked in the future for no reason. After receiving that message, when I tried to use the online banking service to transfer my money to another bank, I saw that my access was blocked and a freeze was placed on my account on January 20,...

As an Enpara customer, I have been trying for approximately 15 days to deposit USD cash through different ATMs in both Ankara and Safranbolu, but none of the machines accept the transaction. Despite repeated attempts, the ATMs do not allow USD cash deposits at all. When I contacted the bank regar...

On 4.12.2025 at 18:27, a transaction of ₺50,000 was made from my Enpara credit card without my knowledge and without any password or card information being obtained from me. When I contacted Enpara customer service, I was told that the money is currently in provision, that it appears at “grobiztom”,...

I am writing to report a completely unfair enforcement process initiated regarding my Enpara credit card debt and to express my serious complaint about both Enpara and AEB Law Office. Enpara sent me a formal notice by post stating that my total credit card debt, including late interest, taxes, and e...

I am writing about a very serious issue regarding an international SWIFT transaction made from my personal Euro account at Enpara.com. In August 2025, a transfer of €10,000 was sent from an Enpara.com account under the sender name Aynur Ç*** to a bank account in Belgium, for which I (Melike A***) wa...

On November 15, 2025, at around 21:05, while trying to deposit ₺5,000 into a DenizBank ATM using my Enpara card (last four digits: 6726), the ATM displayed an error message, repeated the same error after a short wait, returned my card, but did not return my money. I immediately contacted Enpara cust...

On November 14, 2025, at around 11:00, I applied through Enpara for the 75,000 ₺, 6-month, 0% interest loan campaign. After applying, I received a notification saying that I was approved for a 25,000 ₺, 3-month loan instead. Because of this, I proceeded to open an account with Enpara. However, when ...

On November 6, 2025, I clicked on an (My First Home) advertisement that appeared on Instagram, which redirected me to a page leading to the official e-Government website. After logging in with my own e-Devlet credentials, I was asked to deposit ₺17,500 to complete the application. I transferred the ...

Enpara blocked me after I transferred some of my funds back from the crypto exchange BTCTurk to my account. I don’t know whether to be upset about selling my crypto or about the bank freezing my money and blocking my access. I called their support, and they said they would get back to me on Friday m...

I received a notification stating that due to the separation of Enpara and QNB Finansbank, my IBAN would be changed. Following Enpara’s instructions, I approved the request to have any EFT transfers sent to my old IBAN automatically redirected to my new IBAN for the first 90 days. However, on Octobe...

For the past 4–5 days, I have been unable to log into Enpara Bank’s new iPhone app. When I install the app, it asks me to log in with my credit card details, but after entering them, I get a “This account already exists” warning and cannot proceed further. I tried both Wi-Fi and mobile data, updated...

I have not been able to use my Enpara Bank Card in any way for about 2–3 weeks. I live in Bursa İnegöl, and despite trying multiple times to withdraw money from ATMs, make purchases in stores, and shop online, none of the transactions go through. I have only had the card for 2 months, so there is no...

On September 5, 2025, in Yenimahalle Neighborhood, Atakum District of Samsun, I attempted to deposit ₺35,800 into my Enpara account using a QR code at the only QNB Finansbank ATM in the area. The ATM accepted all the money, but then malfunctioned without providing any receipt or documentation and sw...

On 06.08.2025 at 23:44, a transaction of 20,000₺ was made from my Enpara credit card without my knowledge, under the description “Google*ADS9849158472 CC google.com ıe.” This transaction was carried out by fraudsters without my authorization, without 3D Secure verification or SMS confirmation. When ...

I am experiencing a significant grievance due to unauthorized use of my Enpara credit card (card ending in 3623). On July 21, 2025, during the early morning hours, I received two separate transaction notifications from the bank on my phone. Two transactions were made through Amazon.co.uk—one for ₺9,...

Enpara placed a block on my account citing security reasons, and I have been trying to resolve the issue ever since. I have called customer service at least 4 or 5 times, and each time they’ve said a ticket has been created and that someone would contact me shortly. It’s now been 22 hours, and I sti...

I have been an active customer of Enpara for nearly 10 years. Today, without any prior warning or explanation, my account was unfairly closed. I was not given any reason for the closure, nor was I properly informed. When I contacted customer service on my own initiative, the only response I received...

I submitted my application to join 'Enpara Şirketim' after receiving assurance that the POS device would be activated in two business days. It’s been two weeks now, and the issue is still unresolved. I haven’t received any clear communication or updates either. This delay has significantly impacted ...