I am the owner of a machinery manufacturing business based in Izmir, and I work with foreign customers as part of my com...mercial activities. In line with the contract I signed with my customer in Uzbekistan, a prepayment of 44,966 euros was sent to my commercial euro account on 03.07.2026. As in prev
On June 9, 2026, between approximately 8:00 PM and 9:00 PM, I attempted to open an account with Enpara for the first tim...e through the mobile application from Istanbul, Turkey. During the video call verification step with the customer representative, my ID card was scanned again and I was told there
On June 18, 2026, access to my Enpara account was suddenly restricted without any explanation, and I have been unable to... use my account ever since. There is approximately $250 in my account, and because of the restriction, I cannot access or use my own money. I have been left in a difficult situati
I have been using my Enpara bank account, credit card and mobile banking services in Istanbul, and without my knowledge ...or approval, all my banking channels were suddenly closed approximately one week ago. My credit card was cancelled, I was logged out of the mobile application and my access was blo
I applied to open a company account at Enpara in Istanbul, but my application has been pending for a while and I have no...t been able to open the account. When I called customer service, the representatives told me that they could not give clear information, that the system was acting this way, and th
"Thank you very much for solving my problem"
On May 11, 2026, I contacted a representative named Ayşegül via the written... support section in the Enpara mobile application. I asked whether I could
On 30.04.2026 I was called by Enpara for an information call. During this call I was told that the restructuring interes...t rates for my standard credit card had changed and I was asked whether I wanted a new restructuring under these new rates. I clearly stated that I did not want any change, that I
"The bank I've been happily working for 15 years hasn't let me down again, thank you very much."
On April 22, 2026, between 3:00 p.m. and 3:30 p.m., four unauthorized charges of $75 each were made on my Enpara credit ...card through Apple.com/Bill Cork, totaling $300. These transactions do not belong to me and were not authorized by me. As soon as I noticed the issue, I contacted Enpara. I was in
Since March 11, I have been unable to carry out any transactions in my Enpara accounts. Because my accounts have been fr...ozen, I cannot withdraw, use, or transfer the funds to another account. This situation is causing me serious hardship, as I manage all of my daily financial activities through thes
On 12/02/2026 at 01:13, an unjust and completely unannounced block was placed on all of my Enpara accounts. I only found... out about this serious intervention through a message, without any prior information, justification or opportunity to respond. I find it unacceptable that a bank can arbitrarily b
I am a long-standing Enpara customer with a strong credit profile, and I have been managing my personal banking transact...ions through Enpara smoothly for many years. Today, when I wanted to open a POS account through Enpara for my newly established company registered in my own name and actively use t
I received a message saying that my account at Enpara might be blocked in the future for no reason. After receiving that... message, when I tried to use the online banking service to transfer my money to another bank, I saw that my access was blocked and a freeze was placed on my account on January 20,
As an Enpara customer, I have been trying for approximately 15 days to deposit USD cash through different ATMs in both A...nkara and Safranbolu, but none of the machines accept the transaction. Despite repeated attempts, the ATMs do not allow USD cash deposits at all. When I contacted the bank regar
"Thank you very much npara"
I have been unable to log in to the Enpara mobile application since 25.11.2...025. Although my internet connection and phone are working without any prob
On 4.12.2025 at 18:27, a transaction of ₺50,000 was made from my Enpara credit card without my knowledge and without any... password or card information being obtained from me. When I contacted Enpara customer service, I was told that the money is currently in provision, that it appears at “grobiztom”,
I am writing to report a completely unfair enforcement process initiated regarding my Enpara credit card debt and to exp...ress my serious complaint about both Enpara and AEB Law Office. Enpara sent me a formal notice by post stating that my total credit card debt, including late interest, taxes, and e
I am writing about a very serious issue regarding an international SWIFT transaction made from my personal Euro account ...at Enpara.com. In August 2025, a transfer of €10,000 was sent from an Enpara.com account under the sender name Aynur Ç*** to a bank account in Belgium, for which I (Melike A***) wa
On November 15, 2025, at around 21:05, while trying to deposit ₺5,000 into a DenizBank ATM using my Enpara card (last fo...ur digits: 6726), the ATM displayed an error message, repeated the same error after a short wait, returned my card, but did not return my money. I immediately contacted Enpara cust
On November 14, 2025, at around 11:00, I applied through Enpara for the 75,000 ₺, 6-month, 0% interest loan campaign. Af...ter applying, I received a notification saying that I was approved for a 25,000 ₺, 3-month loan instead. Because of this, I proceeded to open an account with Enpara. However, when
I have been attempting to open an "Enpara.com Şirketim" (My Company) accoun...t for the past 10 days, and I am writing to file a formal complaint about t
On November 6, 2025, I clicked on an (My First Home) advertisement that appeared on Instagram, which redirected me to a ...page leading to the official e-Government website. After logging in with my own e-Devlet credentials, I was asked to deposit ₺17,500 to complete the application. I transferred the
"Thank goodness for sikayetvar.com, may God never let it be missing from our lives. I thank all the employees, I'm glad you exist."
I have been an Enpara customer for many years, actively using both my perso...nal and business accounts as well as my POS device through Enpara. While I
Enpara blocked me after I transferred some of my funds back from the crypto exchange BTCTurk to my account. I don’t know... whether to be upset about selling my crypto or about the bank freezing my money and blocking my access. I called their support, and they said they would get back to me on Friday m
