Microsoft 365 Charged Me Twice for One Subscription

On September 20, I purchased a Microsoft 365 monthly subscription through Microsoft's official website for the account y************@outlook.com. However, the subscription fee of approximately $7 was charged twice for the same subscription. One payment was charged through Turkcell Paycell, while the other was charged to my credit card.

Although I tried to contact customer service regarding this duplicate charge, I was unable to receive any support and never received a response. This situation has caused me both financial and time loss.

I request that one of the two payments made for the same subscription, specifically the duplicate $7 charge, be canceled and refunded to me as soon as possible. I kindly ask that my issue be reviewed urgently and resolved.