I ordered a Jwin touch-sensitive keyboard (org) from the Carrefour SA website and waited for the delivery. However, I received an email saying that my order had been canceled. When I logged into my app account, the first screen said that my order would be delivered within 5 days. But when I clicked...
On March 12, 2024, I made a purchase of ₺1,776.59 at the Carrefour SA store in the Amasya Park shopping mall. Before making the purchase, I enrolled in the GastroClub and Teknoclup loyalty programs through my Carrefour SA card. The terms and conditions of both programs clearly state that they canno...
"It is said that a resolution process has been initiated, but there will be no solution. I am just expecting a reasonable answer. The insufficient stock excuse is not a lie. If evasive answers are going to be given, no one should call. If a store does not have products like bread, yogurt, margarine, tomatoes, etc., I think it is meaningless for a large shopping center like Carrefour to remain open."
On February 24, 2024, and March 8, 2024, I made orders that got canceled the next day because the store claimed they were out of stock. Even after reaching out to Carrefour headquarters and talking to the store several times, I didn't get a helpful response other than being told about the store's po...
"You can inquire about the applicable pricing for every type and color of Magico drinks by calling the branches for more information."
On February 6th, I bought 2 Magico drinks from the branch located in İzmir Bornova 4th Industrial Site. Instead of the regular price of 200 ₺, I manag...
The iPhone 12, 128GB in green, which I purchased using my credit card from www.carrefoursa.com on January 5, 2024, at 23:58, was dispatched through Hepsijet company on January 6, 2024. I received an SMS notification on January 8, 2024, at 10:27, stating that the product was dispatched. However, at 1...
"Thank you"
I bought Ultra Prima Baby diapers from Carrefour, but the shipping company canceled my order because they said they couldn't deliver it. So, my order ...
Hello. I bought fish from Carrefour online. The fish arrived uncleaned. We took it for a picnic as soon as it arrived, but I didn't know that it wasn'...
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Hello. Due to the wrong products I placed in my order number 153068867 at Carrefour dated 11.12.2023, I canceled my order one day later, on 12.12.2023...
The item I bought from the Carrefour seller on Trendyol is now lost in transit, a shame. MNG Kargo tells me they can't find the item and refers to the seller, but Carrefour says I need to talk to the courier directly about the problem, why is it me dealing with the problem...anyway, I am not able to...
tried out the CarrefourSA Mobile app for some online shopping, it's been the weirdest three days, and my expected delivery is nowhere in sight. I'm sitting at home, feeling like a victim of this ordeal, and to make matters worse, my grievances remain unattended to. The individuals I've tried to comm...
newly ordered a product with order number 151334655 from Carrefour SA, realized that it did not meet the specifications, attempting to return the item through online channels, I was asked to provide pictures via WhatsApp for a clearer understanding. To ensure transparency, I even went the extra mile...
"I answer every time you call. For some reason, the call is being ended on your side. Call me on Monday at 10:00 and let's talk."
Because of this, Carrefour does not feel the need to mislead its customers. How are you going to justify yourselves when the visuals make everything p...
Carrefour SA was the retailer where I made my purchase of a box of Chitelo luxury Turkish Delight on October 19, 2023. Inside the box, much to my horror, I discovered that there were actual living insects. After my pregnant wife and I had already used some of the product, we finally came to the conc...
I bought an egg from the Carrefour Merter store that had not expired in the refrigerator. When I brought it home and removed the carton, I saw the moldy egg sight in the picture for the first time in my life. Due to the unhealthy egg production, the room where the egg was kept was left with a musty ...
On October 4th, I placed an order for over 221 TL worth of items from Carrefour SA, primarily pet shop products. I got an email confirming my order. A...
Hello, For quite some time, I've been encountering products with insects, spoilage, and shortened shelf life at the Carrefour store on Ortaklar Street in Istanbul. I went to Carrefour several times with issues like damaged packaging, spoiled watermelons, and foul-smelling cheeses, but I couldn't mak...
"My main order was 408 TL, additionally I had a 50 TL order, there is no problem with the additional order, but my main order was taken as 489 TL and 469 TL was charged with a 20 TL provision, what is this 60 TL, I urgently request a refund."
I purchased something from Carrefour online, and my total bill was 408 TL. Following the delivery of the orders, an additional 60 TL was deducted from...
Carrefour does not provide adequate support for the products that they sell. On July 21, 2013, I should not have made the unfortunate decision to buy a freezer made by the Dijitsu brand from them. After only forty-five days, the freezer completely lost its ability to function. Not only did it fail t...
"Thank you for your interest."
I receive misleading and inaccurate SMS from Carrefour SA on my phone. The following message was sent to me from Carrefour SA: "50.000 TL consumer loa...
"I would like to thank the resolution team for their attention. My issue was resolved in a short time and they were constantly in communication with me. I hope the same quality attitudes are reflected in the store staff as well."
On Sunday, August 20, 2023, around noon, I made a purchase of 345 TL at Heybeliada Carrefour market. As I was heading to a beach that didn't allow out...
I am writing to express my dissatisfaction regarding my recent order with Carrefour (#149218418). The delivery time for my order was between 4:30 PM and 7:30 PM, as indicated on the delivery schedule. At 9:00 PM, I was still waiting for the delivery to arrive, which was disappointing. I chose to rea...
