5
Resolved

Misleading Ads SMS From Carrefour

Cüneyt
Cüneyt
Carrefour
September 4, 2023 5:42 PM41
Cüneyt's Thank You Message
Thank you for your interest.

I receive misleading and inaccurate SMS from Carrefour SA on my phone. The following message was sent to me from Carrefour SA: "50.000 TL consumer loan is at Hangikredi with the opportunity of only 2,819 TL per month! Don't miss the 3-month deferred, 24-month installment loan, apply now: bit. Ly/3Lw7EQv Free Financial Report Code for you: CSA100 SMS cancel: write cancel and send it to 4604. Mersis:02030017071021267 B001'' In the message, all information such as how much credit is given and how much payment will be made in how many months is written clearly and in detail. When I click on the link, I see that there is no product under these conditions. If there is no such product, why are you sending me a message in detail? When I contact Carrefour SA, I am told which loan I should contact. But I got the message from Carrefour SA. I say that the accuracy of the incoming message binds you. I am not getting results. Hangikredi sends messages containing misleading information to the consumer via Carrefour SA. Carrefour SA turns a blind eye to this. Playing with the consumer.

September 4, 2023 5:36 PM

Dear Customer, Your notification has been recorded, and your resolution process has been initiated. For follow-up, you can reach us. CarrefourSA Customer Service

September 8, 2023 11:06 AM

Dear Customer, We attempted to reach you at the phone number 5*********x regarding the notification you sent us, but we were unable to get through. We kindly ask you to inform us of a time when we can reach you.

Cüneyt
Cüneyt
September 10, 2023 5:12 PM

Thank you for your interest.

Cüneyt
Cüneyt
September 14, 2023 4:51 PM

Thank you.

Comments

Similar Complaints

1

Garanti BBVA "0% Interest Loan" Scam

Fikret
May 9, 2024 11:43 AM38

Applying for a ₺20,000 loan with zero interest was completely deceptive! I successfully submitted my application using m...

1

Akbank Promised Interest-Free Cash Advance But Did Not Deliver After Approval

Sinan
Sinan
Akbank
September 6, 2024 1:24 PM45

I recently applied for a credit card through the Akbank app after seeing a campaign that offered an interest-free cash a...

Complaint Regarding Canceled Carrefour Order Without Notification

Ceylan
Ceylan
Carrefour
September 4, 2025 7:17 PM39

I placed an order worth 1,379₺ on Carrefour SA’s online store, paid by credit card, scheduled to be delivered today betw...

Carrefour Online Purchase Overcharge Dispute

Samiye
Samiye
Carrefour
June 23, 2025 3:53 PM34

I placed an order on Carrefour Online on 22.06.2025. The sea bass was priced at ₺399, and the discount was set to expire...