ID:26064227
5
Cüneyt is very satisfied with the result
Resolved

Misleading Ads SMS From Carrefour

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Cüneyt
Carrefour
September 04, 2023 5:42 pm
41
Cüneyt's Thank You Message
“Thank you.”

I receive misleading and inaccurate SMS from Carrefour SA on my phone. The following message was sent to me from Carrefour SA: "50.000 TL consumer loan is at Hangikredi with the opportunity of only 2,819 TL per month! Don't miss the 3-month deferred, 24-month installment loan, apply now: bit. Ly/3Lw7EQv Free Financial Report Code for you: CSA100 SMS cancel: write cancel and send it to 4604. Mersis:02030017071021267 B001'' In the message, all information such as how much credit is given and how much payment will be made in how many months is written clearly and in detail. When I click on the link, I see that there is no product under these conditions. If there is no such product, why are you sending me a message in detail? When I contact Carrefour SA, I am told which loan I should contact. But I got the message from Carrefour SA. I say that the accuracy of the incoming message binds you. I am not getting results. Hangikredi sends messages containing misleading information to the consumer via Carrefour SA. Carrefour SA turns a blind eye to this. Playing with the consumer.

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Carrefour
September 04, 2023 5:36 pm

Dear Customer, Your notification has been recorded, and your resolution process has been initiated. For follow-up, you can reach us. CarrefourSA Customer Service

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Carrefour
September 08, 2023 11:06 am

Dear Customer, We attempted to reach you at the phone number 5*********x regarding the notification you sent us, but we were unable to get through. We kindly ask you to inform us of a time when we can reach you.

Cüneyt
Cüneyt
September 10, 2023 5:12 pm

Thank you for your interest.

Cüneyt
Cüneyt
September 14, 2023 4:51 pm

Thank you.

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