Carrefour: Products Containing Bugs, Irresponsible Service, and Uncaring Employees

Carrefour: Products Containing Bugs, Irresponsible Service, and Uncaring Employees
Carrefour: Products Containing Bugs, Irresponsible Service, and Uncaring Employees
Ahmet
October 2, 2023 6:33 PM55

Hello, For quite some time, I've been encountering products with insects, spoilage, and shortened shelf life at the Carrefour store on Ortaklar Street in Istanbul. I went to Carrefour several times with issues like damaged packaging, spoiled watermelons, and foul-smelling cheeses, but I couldn't make a purchase. When I mentioned the presence of insects in front of the packages, they claimed it was included in the price, or I expressed concerns about the potential health hazards of their products, but no one listened. For your convenience, I've attached videos of the containers with compartments inside. I am hopeful that this problem can be resolved quickly and effectively. Thank you very much.

October 2, 2023 6:27 PM

Dear Customer, Your notification has been recorded, and your resolution process has been initiated. For follow-up, you can reach us. CarrefourSA Customer Service

Ahmet
Ahmet
October 2, 2023 6:37 PM

Thank you, hopefully it will be beneficial.

October 3, 2023 9:06 PM

Dear Customer, We attempted to reach you regarding your notification, but we were unable to contact you. Please inform us of a time frame when we can reach you. For any questions or issues, you can contact us between 8:00 AM and 12:00 AM, 7 days a week.

October 5, 2023 10:59 AM

Dear Customer, We attempted to reach you regarding the notification you sent us, but we were unable to get through. We kindly request that you inform us of a time frame when we can reach you or call us. For any questions or issues, you can send us an email or call our Customer Service line between 8:00 AM and 12:00 AM, 7 days a week.

October 5, 2023 12:02 PM

Dear Customer, We attempted to reach you at the phone number but we were unable to contact you. We kindly ask you to inform us of a time frame when we can reach you. For any questions or issues, you can send us an email or call our Customer Service line between 8:00 AM and 12:00 AM, 7 days a week.

October 5, 2023 1:58 PM

Dear Customer, We attempted to reach you; however, we were unable to get through. We kindly ask you to inform us of a time frame when we can reach you, or to call us. For any questions or issues, you can send us an email or call our Customer Service line between 8:00 AM and 12:00 AM, 7 days a week.

Ahmet
Ahmet
October 5, 2023 9:10 PM

Thank you for your effort. I will call tomorrow. Have a good evening.

October 8, 2023 3:00 PM

Dear Customer, We tried to reach you at your phone number 5*********x regarding the notification you sent us, but we were unable to reach you. We kindly ask you to inform us of a time slot when we can reach you, or to call us. For any questions or issues, you can send us an email or call our Customer Service line between 8:00 AM and 12:00 AM, 7 days a week.

October 8, 2023 6:05 PM

Dear Customer, We attempted to reach you regarding the notification you sent to us, but we were unable to get through. We kindly ask you to inform us of a time slot when we can reach you. For any questions or issues, you can contact us between 8:00 AM and 12:00 AM, 7 days a week.

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