The item I bought from the Carrefour seller on Trendyol is now lost in transit, a shame. MNG Kargo tells me they can't find the item and refers to the seller, but Carrefour says I need to talk to the courier directly about the problem, why is it me dealing with the problem...anyway, I am not able to obtain the item... for which I have already paid. Even though I've tried, Trendyol doesn't respond and doesn't step in to help the seller, which makes me very angry. I've been trying to get back the things I bought for 11 days, and even though I was told there would be a solution, nothing has happened. It's very worrying that customers aren't happy or getting help. urgently need my order, this situation to be fixed right away.
I returned the Mango bag I purchased from Trendyol to Trendyol Express on September 11th. When I initiated the return, it stated that the product would reach the seller within 3 business days, and after that, the refund would be approved within 2 business days. However, since September 14th, my retu...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I bought a shaver from Trendyol, which was shipped to me via MNG Cargo. Unfortunately, the item I received was not what I ordered. It was slow, overheated quickly, and didn’t meet my expectations. I placed it back in its packaging and returned it the next morning. However, the seller claimed the pro...
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
I ordered from Trendyol (Touché brand) on October 2 and issued a return on October 3 for three items, one of which was damaged. The return was shipped on October 4, and I received the delivery confirmation on October 7. However, I only received a refund for one item, and the refunds for the other tw...
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