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Carrefour Order Canceled After Payment, Product Unavailable

Carrefour Order Canceled After Payment, Product Unavailable
Carrefour Order Canceled After Payment, Product Unavailable
Carrefour Order Canceled After Payment, Product Unavailable
Süleyman
Süleyman
Carrefour
March 19, 2024 10:43 AM65

I ordered a Jwin touch-sensitive keyboard (org) from the Carrefour SA website and waited for the delivery. However, I received an email saying that my order had been canceled.

When I logged into my app account, the first screen said that my order would be delivered within 5 days. But when I clicked on the details, I saw that the order had indeed been canceled.

The product is now not available for sale again. I found this product at Carrefour and had not bought it from Amazon even though I found a similar product at a similar price on the Amazon app. Now there is a significant price increase on that product as well.

Carrefour SA is either selling a product that is not in stock or is creating a victim by canceling an order that I have paid for and acting in their own interest.

March 19, 2024 10:35 AM

Dear Customer, Your notification has been recorded, and your resolution process has been initiated. CarrefourSA Customer Service

March 19, 2024 3:52 PM

Dear Customer, We tried to reach you but we were unable to contact you. We kindly ask you to inform us of a time slot when we can reach you.

March 20, 2024 12:19 PM

Dear Customer, We attempted to reach you, but we were unable to contact you. We kindly ask you to inform us of a time frame when we can reach you. For any questions or issues, you can contact us.

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