I purchased a Philips Perfect Care 7000 Series iron approximately 7 months ago from Media Markt. From the beginning, the product has not performed as advertised. It does not remove wrinkles properly, leaks water during use, and its steam power is far below the level that is promised. Within the first month after purchase, I had to send the iron to the Philips authorized service via Media Markt due to these problems. Despite this service process, the issues with the iron have continued, and I still cannot use the product efficiently for ironing. Since I have been experiencing the same problems from the start and the product does not meet its advertised performance, I request a full refund of the amount I paid for the Philips Perfect Care 7000 Series iron. I kindly ask for my complaint to be evaluated and the refund process to be completed as soon as possible.
I purchased a Philips iron from Hepsiburada around the end of August. From the very first use, the iron has been leaving white stains on my clothes, and this problem has continued in every use without any improvement. I sent the product to service twice due to this issue. Both times, the iron was re...
On September 24, 2025, I purchased a Philips PSG9050 PerfectCare steam generator iron from Amazon for approximately $740. From the very first uses, we noticed water leaking from the edge of the water tank. At first, we thought we might have installed the tank incorrectly and assumed the issue was ca...
I purchased the Philips MG7950 personal care product about three months ago from the Bursa Media Markt store, specifically because it was suitable for both wet and dry use. However, rust appeared on the blade in a short time, which I find unacceptable. After experiencing this issue, I contacted both...
I’m reaching out publicly because the support process in Turkey has been deeply disappointing. I purchased a Philips Azur 8000 Series iron, and since the very first day, it has had a serious water leakage issue. Despite sending it to the authorized service twice, both times I was told that “no fault...
I bought a Philips 8000 Aqua Plus upright vacuum cleaner in November 2024 through Media Markt. Although the product is still under warranty, for the last four months it has been throwing the dust back out after vacuuming and I cannot use it efficiently. Because of this problem, I contacted the servi...
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