I purchased something from Carrefour online, and my total bill was 408 TL. Following the delivery of the orders, an additional 60 TL was deducted from my bank account. Despite numerous phone calls, they insist there is no problem with the additional 60 TL deduction. They act as if it's their right to take this money unfairly. They have been forcing me to deal with this situation for several weeks. Who are these detectives? I have the invoice in my hands, so what gives them the authority to withdraw additional funds from my bank while claiming there is no problem? Migros resolves such issues within an hour, and this is the first time in my life that I've encountered such a problem. What do they mean when they say they're taking my money?
I placed an order on Carrefour Online on 22.06.2025. The sea bass was priced at ₺399, and the discount was set to expire that evening. It was clearly stated that the discount applied both online and in-store. However, the employees who prepared the fish entered the price as ₺475. For 1.198 kg of fis...
On October 4th, I placed an order for over 221 TL worth of items from Carrefour SA, primarily pet shop products. I got an email confirming my order. A...
On June 13th, I made a purchase of 1880.47 TL at the Migros seaside branch in Samsun Atakum. I used the MoneyPay app on my mobile phone to scan the QR code and made the payment from my registered credit card within the MoneyPay application. However, the employees at Sahil Migros claimed that the tra...
I had purchased a jacket from Bershka, but they deducted 184 TL and then 999 TL from my credit card a few days later, despite the fact that I had made no other purchases. Despite the fact that I had made no additional purchases, this occurred. Bershka, a well-known brand, engaging in such business p...
Every 15 days, ₺1500 is consistently taken from my credit card, and the bank is unable to give a straightforward explanation. Every time I submit a complaint, they generate a service request but fail to follow up. On my recent call, they stated that I had opened another credit card, which the bank s...
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