I placed an order via the Carrefour app at Mersin Carrefour on March 8th, totaling around ₺2200 for two orders over a thousand TL each, and paid with my credit card. Just 10 minutes before delivery, my order was canceled, citing stock unavailability. Apparently, Carrefour claims they were out of stock for basic items like bread, tomatoes, yogurt, oranges, mandarins, iced tea, lemonade, and cooking oil. It seems my local corner store has a better inventory than Carrefour, with at least half of these items available. Carrefour's excuse doesn't hold water, and if it's true, then it seems Carrefour is in deep trouble without us knowing. I've attached two receipts for reference. Despite Carrefour's Mersin store calling for everything else, they didn't even bother to call regarding the order cancellation. If this is Carrefour's business approach, it's no wonder they're losing money. I urge the Sabancı family to reconsider their management or risk further losses due to such practices. Wishing Carrefour success in their future endeavors, but it won't be with me.
I placed an order worth 1,379₺ on Carrefour SA’s online store, paid by credit card, scheduled to be delivered today between 19:00–21:00. However, without any justification or prior notification, my order was suddenly canceled. What makes this situation even worse is that I had received a text messag...
I placed an order from Carrefour by selecting products listed as in stock. The next evening, while checking my emails close to the delivery time by chance, I saw an email stating that my order had been canceled. If Carrefour cannot build a website or app capable of reserving items for customers who ...
On February 24, 2024, and March 8, 2024, I made orders that got canceled the next day because the store claimed they were out of stock. Even after reaching out to Carrefour headquarters and talking to the store several times, I didn't get a helpful response other than being told about the store's po...
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