Hello. I bought fish from Carrefour online. The fish arrived uncleaned. We took it for a picnic as soon as it arrived, but I didn't know that it wasn't cleaned, so the atmosphere was miserable. We had a lot of trouble cleaning the scales because there was no way. I would like to draw your attention to the fact that the inside of the fish has been cleaned and its scales remain. What a ridiculous situation this is. When you buy the fish, it says its uncleaned weight, but it does not say it will come before it is cleaned. Moreover, I have not experienced this problem with my previous orders, and they have always arrived cleaned and even torn apart. Unfortunately, there is no standard in this regard. It is impossible to understand whether the product will be cleaned or whether we will encounter a huge surprise.
In my Carrefour order number 197401254, I purchased Norwegian salmon. I placed my order online on the morning of November 8 and paid approximately ₺778.10 by credit card. In my order note, I specifically requested that the inside and outside of the fish be thoroughly cleaned, and that the head and t...
I placed an order on Carrefour Online on 22.06.2025. The sea bass was priced at ₺399, and the discount was set to expire that evening. It was clearly stated that the discount applied both online and in-store. However, the employees who prepared the fish entered the price as ₺475. For 1.198 kg of fis...
I bought a 0.33 cl glass water product from Carrefour, and it contained untreated materials and an Artemia shell. This is not acceptable for a company like Carrefour. I always trusted the brand for its quality and hygiene standards, which makes this experience even more disappointing. Why is there d...
newly ordered a product with order number 151334655 from Carrefour SA, realized that it did not meet the specifications, attempting to return the item through online channels, I was asked to provide pictures via WhatsApp for a clearer understanding. To ensure transparency, I even went the extra mile...
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