Burger King gave me the wrong order with missing items and incomplete sauces, how can I get a replacement?

On Saturday, November 22, at around 9:30 PM, I placed an order through a food delivery app from the Burger King branch located in Adnan Kahveci Neighborhood in Beylikdüzü. The menu I ordered included 1 hamburger, 1 French fries, 1 liter of cola, 4 onion rings, and 2 sauces. However, the package deli...

On October 28, 2025, at 6:56 PM, I placed an order from Burger King via GetirYemek, and the experience was extremely disappointing. I ordered curly fries and ice cream, but regular fries were delivered instead, and the ice creams arrived completely melted — basically liquid. In addition, I had selec...

On October 28, 2025, I ordered a Double Chicken Menu from Burger King via Yemeksepeti (Order ID: #l5GO-k8WP). However, my Coca-Cola was missing, and the food arrived cold and stale. After the delivery, the order status in the app still showed as “on the way,” which made it impossible to contact cus...

Today, I placed a Double King Chicken Menu order from Burger King via Yemeksepeti about 30 minutes ago. The experience was unacceptable. The sauces were missing, the lettuce was rotten, the patty tasted spoiled, and the bread was extremely hard. The total cost of the order was ₺220, and I had ordere...

On September 14, 2025, around 23:10, I placed an order at the Burger King Karaağaç branch using my credit card (Order No: 1145). Unfortunately, I experienced a serious issue with this order. The food was not delivered immediately after being prepared and was only brought to me later. When I got hom...

On September 14, 2025, at 20:13, I placed an order from the Burger King Esenyurt Meydan branch (Order No: 3346). My order was incomplete, as the double cheeseburger and drinks were missing. On top of that, the lettuce in the chicken burgers was spoiled. This is not the first time there have been pr...

On the evening of September 12, 2025, around 7–8 PM, I ordered three meals from the Burger King branch at Şanlıurfa Piazza Mall, including a Big King and a kids’ menu. My child only ate the fries, while I ate both the burger and fries. The fries were extremely burnt and practically inedible. Shortl...

I placed an order from Burger King, and once again my order arrived incomplete. Just a week ago, a representative had called me about a similar issue and assured me that it would not happen again. Yet here I am facing the exact same problem. I ordered two economic menus and clearly specified in the...

Today, I placed my very first order from the Burger King branch in Trabzon Ortahisar Gülbaharhatun through the Migros Hemen app (Order No: 719354875). Unfortunately, the entire experience was extremely disappointing. The hamburgers arrived with only a tiny piece of lettuce inside. I had ordered an ...

For about a year, six days a week, we have been placing almost hourly orders from Burger King, and there are constant mistakes with our orders. The motorcycle couriers delivering them have even gotten used to the situation, often saying, “Check, your order might be wrong again.” My staff and I are f...

Around 21:30 on 12.05.2025, we placed an order via Getir from Burger King Sancaktepe Mh. branch, including a Tok Eden Menu, a Kral İkili (King Duo), and a Texas Smokehouse Burger Menu. For the Chicken Royale in the Tok Eden Menu, I requested extra pickles and 2 slices of cheese, for which I paid an ...

I went to Burger King to get a chocolate milkshake. Since they didn’t have a large cup, the employee poured the milkshake into a soda cup but didn’t fill it completely. When I realized the cup was only partially filled, I immediately pointed it out. I explained the situation, but they refused to ack...

Here we go again—another messed-up delivery from Burger King. I ordered a 1-liter regular Coca-Cola, and once again, they sent Coke Light. This isn't the first time; it's happened so many times I’ve lost count. It’s unacceptable for a global fast food chain to repeatedly make the same mistake with s...

On 18.04.2025, I placed an order from Burger King through Trendyol for a Duo and Whopper menu, and the experience was unbelievably poor. The ketchup, mayonnaise, garlic sauce—and I should add, the buffalo sauce that was supposed to be part of the menu—never arrived. That alone is frustrating, but ev...

When I enjoy the same menu at the restaurant, everything goes smoothly, but when I have it delivered to my home, the experience is entirely different. The items I received did not match my expectations from my previous in-store experience. The products remain untouched as they were not in a suitable...

On March 28, 2025, at 12:51 AM, I placed an order through the Getir app from Burger King. The order was delivered within 30 minutes, which is the only part that went right. When we opened the bag, we were shocked to find that none of the four burgers we ordered were inside. Seriously—how do you forg...

I placed a menu order from Burger King through the Yemeksepeti app and paid for it online in advance. But when my order arrived, it was incomplete. The drink that was clearly included in the menu—and that I paid for—was completely missing. What’s worse, no one informed me about the missing item. The...

We placed a menu order from Burger King, but what we received was completely wrong. The menu wasn’t prepared the way we selected at all. The drink that was supposed to be included never arrived. Most of the ingredients we specifically chose to be included in the burger were missing, and the sauces w...

I ordered a menu from Burger King, but the experience was incredibly disappointing from start to finish. The burger I received was missing the sauces and ingredients I had specifically selected. I also ordered a drink with the menu, but it never arrived. What’s even worse is that the delivery courie...

I ordered 2 menus and 4 extra sauces at Burger King, anticipating a full delivery, but what I got was quite incomplete. The drinks and sauces that were meant to be part of the menus never arrived, and to make matters worse, the 4 extra sauces I paid for were also absent. I only received the hamburge...

I ordered a Jr. Chicken Whopper from Burger King, but I received a different burger in my takeaway order. Below are the store ID and address details: Store ID: 25628 Address: Main GT Karnal Highway, Sonipat, Haryana 131001 Invoice No.: 256280010044853 Host: Ur**** Date & Time: 23.02.2025 / 1:59 PM

I ordered from Burger King via Migros Yemek, and my experience was extremely disappointing. The burgers and fries arrived ice-cold—not even lukewarm—and several items were missing, including the sauces we had specifically requested. To make matters worse, the restaurant that fulfilled our order is l...

I placed an order from Burger King through Getir Yemek, and the experience was disappointing on multiple levels. The order arrived incomplete, and what did arrive was inedible. The fries were stale, likely from the previous day, the bread was dry, and the patty was so degraded it seemed spoiled. I p...

Today, I ordered a burger meal from Burger King through Getir. When it finally arrived after a long wait, the food was not just cold—it was practically frozen, stale, and completely dried out. To make matters worse, some items were missing from the order. The whole experience was disappointing. I re...