I Spent ₺450 on a Big King Meal but Received Cold Food and Poor Service

103

Spending ₺450 overall, I placed orders for a Big King meal, a Double King chicken dinner (with extra mayonnaise and cheese), and a 6-piece nugget from the Tuzla Aydıntepe Vema branch. Saying I was let down would be an understatement. Besides my order arrived incorrectly, the fries and nuggets were cold. With the service I received, I was somewhat letdown. They simply threw the old ones back onto the counter and mixed them with the new ones when I asked to have my cold fries changed! You handle consumers differently than that. The personnel was quite hostile and the shift manager, Ç*** H***, did nothing to improve the matter. This encounter truly left a sour taste in my mouth, and I am considering not returning very seriously.

August 29, 2024 11:01 AM (4 days after complaint)

Dear Sir/Madam, Our customer has been contacted and necessary information has been provided regarding complaint number 29839409. We submit this for your information. Best regards, Burger King Customer Service

Comments

Similar Complaints

Resolved

Akcakoca Burger King Rudeness???

103

I went to Düzce Akçakoca Burger King at 18:00. We waited with the customer ...