I purchased a Diamond Pack today and changed the set colors, but when I hit confirm, a glitch occurred and the set arriv...ed in its original default colors. I request that the set's colors be changed to my selection. Please help, MovieStarPlanet team—I already emailed support, but I don't know when th
While playing on my account with the username azra12462 in MovieStarPlanet 1, I accidentally purchased a VIP membership ...last year. Because my financial situation couldn't support it, I requested a refund for this transaction, and the refund was processed. However, immediately after that, my account
I have been unable to log into MovieStarPlanet from my iPhone 11 for about a month. After launching the app and entering... my password, the screen just spins continuously and fails to load my account. I purchased a VIP membership and spent money on this game, but because I cannot access my account, I
I am writing about several unauthorized in‑app purchases made in MovieStarPlanet 2 on my Android phone via Google Play o...n 04/14/2026, totaling $62.69. These purchases were not made with my knowledge or consent, and I am unsure who carried them out. I have the Google Play order IDs and transaction nu
At the beginning of 2025, I voluntarily deleted my MovieStarPlanet account with the username “esmerkiz18.” Later, I regr...etted this decision and contacted MovieStarPlanet support to request that my account be reactivated. I informed the support team that I wanted my account restored and provided the
On April 3, 2025, I noticed that a purchase of $21 was made through the MovieStarPlanet app installed on my Android tabl...et without my consent. I want to emphasize that I was not actively using the app at that time, and this transaction occurred without my knowledge or approval. The charge appears th
I have had a MovieStarPlanet account with the username “galatasaraylı prenses” since around 2012. Two days ago, I was ab...le to log in to my account without any issues from my iPad, but shortly after, I was logged out of the game. Since then, every time I try to log back in, I receive an error messag
I cannot log into MovieStarPlanet 1 on my new computer running Windows 11. On the login screen, I have to press ENTER re...peatedly (10–20 times) just to get into the game, but immediately after that, an error appears saying “map var not found,” and the game automatically closes. This issue has been ha
I have been experiencing a serious security issue for a long time with my account registered under the username “Lena189...70” on the MovieStarPlanet Turkey server. I previously purchased VIP memberships twice (a 1-week VIP between 2018–2019 and a 1-year VIP in 2025), and I have spent approximately $50
I have been experiencing serious lag and error issues in the MovieStarPlanet game for a long time. Especially when tryin...g to earn starcoins (SC) in rooms, after visiting two rooms I receive a warning saying “Too many attempts, please try again,” and I cannot continue. In addition, I constantly encou
I'm having trouble logging into MovieStarPlanet MSP2 as a player. No matter what I tried, like reinstalling it and even ...restarting my phone, I'm still unable to access the game. I really need this problem to be taken care of as soon as possible. I'm playing on the TR server, and no matter how many t
I've been having trouble getting MovieStarPlanet 2 to open, no matter what I do. It's been a while since I thought about... the game and had the urge to play, but for some reason, it just won't open on either the app or the web. The loading screen seems to be causing some trouble. It's quite exasperati
I'm having trouble accessing my MovieStarPlanet account, which has a VIP membership. I wanted to go back to this game I ...used to play when I was younger, but unfortunately, I can't seem to access it. I've tried to register my email address, but for some reason, it's not being accepted. I would really
Today, my account is not VIP, but I received a 1-day VIP through the MSP Free VIP promotion. Because a single day just i...sn't sufficient, I made the decision to invest in VIP. On 27.04.2024 at 13:50, I made the purchase for a 1-year VIP package priced at ₺299.99. I'm disappointed because even though
On Movie Star Planet, some users claim to need passwords for a software update. Once they get the password, they spend t...he user's Diamonds and Star Coins and block them from both their account and the game. The usernames involved in these actions are l3springl3 and Fat1h. As Movie Star Planet 2 is a
I have an old account on MovieStarPlanet that I opened years ago. It doesn't have a registered email, but it does have i...tems and tickets I previously loaded. I used it for leveling up, and I explained this to the representative who contacted me, also providing visual evidence. However, they said the
Hello, a photo I posted on my MovieStarPlanet account (username amanda3su) was screenshot and shared by another user nam...ed "nuray23Wiz". When I messaged this person, they did not respond. Therefore, I request that their account be suspended or the photo be removed, as they have disseminated personal
