Burger King Won't Give Me My Money Back

Burger King Won't Give Me My Money Back
Burger King Won't Give Me My Money Back
Burger King Won't Give Me My Money Back
Burger King Won't Give Me My Money Back
profile
June 27, 2024 10:54 am
73

On the evening of June 22nd, we ordered from the Arastapark Burger King branch through Trendyol GO Food. When our order arrived, one of the menus lacked a hamburger; we had ordered nuggets, but it was missing. There were no extra sauces, including the menu side sauces. The papers that came with the hamburgers were torn and scattered as if they had been thrown away. The onion rings are as stale as ice, and the only thing that is right and beautiful is the coke they deliver. I created a return request, the company's response was rejected, I created another return request, which was also rejected, I created a third return request, and I am still waiting for an answer. Let's get the payment in advance, send the product incomplete, and I guess they believe the return process is up to us. So much so that another order was received instead of mine. And there's never any interest. If it is rejected again, I will pursue legal action to protect my rights.

Progress
Progress

June 27, 2024 10:33 am

On the evening of June 22nd, we ordered from Arastapark Burger King branch via Trendyol GO food. When our order arrived, one of the menus was missing a hamburger, we had bought nuggets, but it was missing. There were no extra sauces, not even the menu side sauces, let alone the extra sauces. In the hamburgers that came, the papers were torn and scattered as if they were thrown into the garbage. The onion rings are stale like ice, the only thing that is right and beautiful is the coke they send. I created a return request, the response from the company was rejected, I created a return request again, again rejected, I created a return request 3 times and I am waiting for an answer. Let's get the payment in advance, let's send the product incomplete, I guess they think that the return process is up to us anyway. So much so that the receipt of another order came out of my order. And there is never any interest. If it is rejected this time too, I will seek my rights through legal means.

June 27, 2024 3:29 pm (4 hours after complaint)

Dear Sir/Madam, We have contacted our customer regarding complaint number 29197164 and provided the necessary information. We submit this for your information. Best regards, Burger King Customer Service

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Muhammet is completely dissatisfied with the result

Burger King Gave Me a Cold Duo and Whopper Menu Missing Sauces and a Burger

profile
Muhammet
April 19, 2025 11:40 am
32

Burger King Delivered Cold, Missing Food, Requesting Refund

profile
November 22, 2025 11:12 pm
55
2
Mert is not satisfied with the result

My Burger King Orders Always Arrive Incomplete

profile
June 12, 2024 12:49 am
81
My Burger King Orders Always Arrive Incomplete
My Burger King Orders Always Arrive Incomplete

Burger King Sent Regular Fries Instead Of King Size Fries

profile
May 06, 2024 4:13 pm
79
1
Cansu is completely dissatisfied with the result

My Burger King Order Arrived Cold and Incomplete

profile
October 28, 2025 7:39 pm
58
Report a Similar Issue