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Loreal Paris

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Loreal Paris

Complaints

9 complaints
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1

L’Oréal Excellence Dark Blonde New Packaging Caused Red Tint

March 10 10:08 PM80

I have been using L’Oréal hair colour for as long as I can remember, and I am 65 years old, so I know very well how your...

1

L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin

February 7 4:54 AM79

I purchased the L’Oréal Revitalift eye serum from a Gratis store about one month ago. From the very first use, the appli...

L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
L’Oréal Revitalift Eye Serum Applicator Causes Pain and Scratches Skin
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1

L’Oréal Paris Eye Serum Caused Persistent Under-Eye Swelling Issue

November 30, 2025 8:26 PM119

I have been using a L’Oréal Paris eye serum, and about 1–2 weeks after I began applying it, I developed swelling under m...

L’Oréal Paris Eye Serum Caused Persistent Under-Eye Swelling Issue

Skin Reaction to L'Oréal Paris Bright Reveal Series Product

May 13, 2025 4:01 PM49

In November 2024, I purchased products from the L'Oréal Paris Bright Reveal series at Migros Mion store. I used the mois...

Skin Reaction to L'Oréal Paris Bright Reveal Series Product
1

L'Oréal Paris Excellence Hair Color Green Tint Issue

August 11, 2024 9:55 PM32

I have been experiencing a green tint issue with my L'Oréal Paris Excellence hair color during my last three application...

L'Oreal Revitalift Caused Skin Discomfort

May 6, 2024 11:28 PM71

I bought Loreal Revitalift facial skincare products and followed all the recommended steps for application, but unfortun...

L'Oreal Revitalift Caused Skin Discomfort

Frequently Asked Questions

  • You can always visit their website at https://www.lorealparisusa.com/contact-us to access the Live Chat and customer complaint forms.
  • If you if wish to call them by phone, dial 1-800-322-2036 for Makeup & Skin Care & Hair Care, and 1-833-856-7325 to get help regarding Haircolor Concierge.
  • L'Oréal offers texting option at 1-209-418-0518 (Haircare), at 1-8338-LOREAL (833-856-7325) Haircolor Concierge for U.S. customers.
  • L'OréaL also utilizes Social Media channels including Facebook, Instagram, YouTube, Twitter, Pinterest, and Snapchat.
  • You may reach the contact information for other countries at https://www.loreal.com/en/.

L'Oréal is a multinational beauty and cosmetics company that operates globally. Established in 1909, L'Oréal provides a wide range of services and products across different categories, prominently in skincare, haircare, makeup, and fragrance products. The skincare line includes moisturizers, cleansers, serums, and anti-aging solutions that are designed to address various skin concerns. In hair care, L'Oréal offers a wide array of shampoos, conditioners, treatments, and styling products. Furthermore, L'Oréal offers a wide range of makeup products, including foundations, lipsticks, eyeshadows, and other cosmetics, allowing individuals to enhance their appearance. The fragrance collection includes perfumes for both men and women, featuring scents crafted by renowned perfumers. Operating globally, they have a presence in major markets such as the United States, France, China, Japan, Brazil, and the United Kingdom.