Loreal Paris

6100
(17 reviews)
Write a Complaint
134 Complaints
Loreal Paris
6100
(17 reviews)
Write a Complaint
1
Selen is completely dissatisfied with the result

L’Oréal Paris Eye Serum Caused Persistent Under-Eye Swelling Issue

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Selen
November 30, 2025 8:26 pm
9
L’Oréal Paris Eye Serum Caused Persistent Under-Eye Swelling Issue
1
Acelya is completely dissatisfied with the result

L’Oréal Excellence 8.11 Dye Disaster - Orange Roots, Green-Gray Ends Hair Damage

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Acelya
October 11, 2025 2:48 am
62
L’Oréal Excellence 8.11 Dye Disaster - Orange Roots, Green-Gray Ends Hair Damage
L’Oréal Excellence 8.11 Dye Disaster - Orange Roots, Green-Gray Ends Hair Damage
loreal-excellence-811-dye-disaster-orange-roots-green-gray-ends-hair-damage-3.jpg
1
İnci is completely dissatisfied with the result

I Face Severe Reaction and Poor Coverage with L'Oréal Paris 01 Ultra Light Blonde Hair Dye

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İnci
July 25, 2025 5:49 pm
16
I Face Severe Reaction and Poor Coverage with L'Oréal Paris 01 Ultra Light Blonde Hair Dye
I Face Severe Reaction and Poor Coverage with L'Oréal Paris 01 Ultra Light Blonde Hair Dye
i-face-severe-reaction-and-poor-coverage-with-loreal-paris-01-ultra-light-blonde-hair-dye-2.jpg

I Face Severe Eye Irritation from L'Oréal Panorama Mascara After First Use

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Arzu
July 25, 2025 1:44 pm
46

I Face Packaging Issues with L'Oréal Paris Water-Based Moisturizer Cap Breaking Easily

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Cansu
July 25, 2025 12:49 pm
53

I Face Severe Itching and Flaking from Elseve Oil-Infused Shampoo

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Tuğba
July 25, 2025 10:39 am
25
1
Havva is completely dissatisfied with the result

I Face Green Tint Issue with L'Oréal Mocha Brown Hair Dye After Multiple Purchases

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Havva
July 25, 2025 12:07 am
25
I Face Green Tint Issue with L'Oréal Mocha Brown Hair Dye After Multiple Purchases
1
Sena is completely dissatisfied with the result

I Face Strong Sour Odor from L’Oréal Paris Lumi Glotion Highlighter After First Use

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Sena
July 24, 2025 6:35 pm
16
1
Fatma is completely dissatisfied with the result

I Face Burning and Irritation from My Recent L’Oréal Sunscreen After Regular Use

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Fatma
July 24, 2025 2:23 pm
33
i-face-burning-and-irritation-from-my-recent-loreal-sunscreen-after-regular-use-2.jpg

I Face Sediment and Yellowing in L’Oréal Paris Revitalift Filler Eye Serum

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Yaren
July 23, 2025 4:41 am
74
I Face Sediment and Yellowing in L’Oréal Paris Revitalift Filler Eye Serum
i-face-sediment-and-yellowing-in-loreal-paris-revitalift-filler-eye-serum-1.jpg

I Face Breakouts and Itching After Using L'Oréal Paris Toner, Cream, and Face Wash

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Hakim
July 23, 2025 12:21 am
17

I Face Severe Hair Damage After Using L'Oréal Nude Kumral Hair Dye

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Sibel
July 22, 2025 10:46 pm
23
I Face Severe Hair Damage After Using L'Oréal Nude Kumral Hair Dye

I Face Color Loss and Dryness Issues with L'Oréal Eyeliner After Just Two Uses

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Pervin
July 22, 2025 4:15 pm
19
I Face Color Loss and Dryness Issues with L'Oréal Eyeliner After Just Two Uses
I Face Color Loss and Dryness Issues with L'Oréal Eyeliner After Just Two Uses
i-face-color-loss-and-dryness-issues-with-loreal-eyeliner-after-just-two-uses-3.jpg
i-face-color-loss-and-dryness-issues-with-loreal-eyeliner-after-just-two-uses-1.jpg

I Face Hair Loss and Strong Odor After Using L'Oréal Paris Excellence Nude 3 Hair Dye

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Gamze
July 21, 2025 6:24 pm
21
1
Hüsniye is completely dissatisfied with the result

I Only Received the Day Cream From a L’Oréal 60+ Set Despite Seller Confirming Both

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Hüsniye
July 19, 2025 2:29 pm
18
I Only Received the Day Cream From a L’Oréal 60+ Set Despite Seller Confirming Both
I Only Received the Day Cream From a L’Oréal 60+ Set Despite Seller Confirming Both

I Used L’Oréal Revitalift Laser Serum and It Caused Severe Eczema on My Face

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Ceren
July 17, 2025 10:25 am
38
I Used L’Oréal Revitalift Laser Serum and It Caused Severe Eczema on My Face

I Used L’Oréal Excellence Intense 6.66 and Got a Dull Brown Instead of Vibrant Red

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Ezgi
July 17, 2025 2:56 am
40
I Used L’Oréal Excellence Intense 6.66 and Got a Dull Brown Instead of Vibrant Red
I Used L’Oréal Excellence Intense 6.66 and Got a Dull Brown Instead of Vibrant Red
1
İpek is completely dissatisfied with the result

I Used L’Oréal Excellence 6.0 and It Burned My Scalp, Smelled Awful, and Turned Hair Orange

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İpek
July 16, 2025 11:12 pm
24

I Used L'Oréal Paris Excellence Cool Crème 6.11 and My Hair Turned Orange

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Gülhan
July 16, 2025 3:44 pm
54

I Experienced Severe Burning with L'Oréal Bright Reveal Sunscreen for Dark Spots

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Ferda
July 15, 2025 3:13 am
37

I Got the Wrong Shade in L’Oréal Paris Hair Dye Box and It Ruined My Hair

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Türkan
July 14, 2025 10:19 pm
25
I Got the Wrong Shade in L’Oréal Paris Hair Dye Box and It Ruined My Hair
I Got the Wrong Shade in L’Oréal Paris Hair Dye Box and It Ruined My Hair
I Got the Wrong Shade in L’Oréal Paris Hair Dye Box and It Ruined My Hair
I Got the Wrong Shade in L’Oréal Paris Hair Dye Box and It Ruined My Hair
+1

I Face Burning And Redness After Using L’Oréal Paris Sunscreen Face Cream

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Ece
July 14, 2025 12:41 pm
15
I Face Burning And Redness After Using L’Oréal Paris Sunscreen Face Cream
I Face Burning And Redness After Using L’Oréal Paris Sunscreen Face Cream
i-face-burning-and-redness-after-using-loreal-paris-sunscreen-face-cream-3.jpg

Frequently Asked Questions (FAQ)

How can I pick L'Oreal products for my skin?
  • L'Oreal skin products have several factors to consider:
  • - Know your skin type first. Oily skin requires oil-free, non-comedogenic products. Preventing clogged pores and shine.
  • - Budget too. L'Oreal Paris has many budget-friendly products for various skin concerns. However, the L'Oreal Paris Elvive and Revitalift lines offer premium products with extra benefits.
  • - Additional tips can help you decide. Before buying, read reviews. Thus, you can learn from other product users' experiences. This will help you choose a L’Oréal product.
  • - Second, contact L'Oreal users in your circle. Personal experience can inform their advice. Their advice can help you choose products for your skin type and concerns.
  • - If you're still unsure, visit a L'Oreal counter. Department and beauty supply stores have these counters. L'Oreal salespeople can help you find the right product for your skin type and concerns. They can answer your questions and make expert recommendations.
Can I return a USED L'Oreal product if I’m unsatisfied?
  • L'Oreal may offer a refund if you are dissatisfied with a specific product, but the terms and conditions vary depending on the product and the location of purchase. Furthermore, the credibility of the seller can influence the likelihood of a product being refunded. If you are dissatisfied with a L'Oreal product, you should contact the customer service team to find out if the product is eligible for a refund and what the terms are.
Can I return an UNUSED L'Oreal product?
  • Most L'Oréal products come with a money-back guarantee, allowing customers to receive a full refund if they are dissatisfied with their purchase. The following are the key terms and conditions of L'Oréal's money-back guarantee:


  • - The item must be brand new and in its original packaging.
  • - The product can only be purchased from an authorized L'Oréal retailer.
  • - The refund will be processed in the same manner as the original transaction.
  • - To obtain a return authorization number, contact L'Oréal customer service.
  • - Return the product to the original retailer and the return authorization number.
  • - You will receive a full refund for the product.


  • Keep in mind that the money-back guarantee does not apply to clearance items or products that have been opened or damaged. The availability of the money-back guarantee may differ by country. You may be liable for the shipping costs associated with the return of the product.
  • If you have any questions or need further assistance with L'Oréal's money-back guarantee, please contact L'Oréal customer service.
What should I do if L'Oréal skin care products harm my skin?
  • To stop your skin get worse and start healing:
  • - Use a gentle cleanser to wash your face; this will help get rid of any product residue that may still be on your skin.
  • - Use a cold compress to lessen swelling and redness.
  • - Apply a light moisturizer to your skin to help it feel soothed and avoid drying out.
  • - If the irritation is severe, seek medical help, doctors recommend medication to treat the symptoms.
  • - When you feel better, don’t forget to specify the component, otherwise, it’s possible you’ll live in the same situation again with another product or brand.
  • - Your skin may need a few days to recover completely. It is advised to refrain from applying harsh or irritating products to your skin during this time.
What is L'Oréal customer service contact number?
  • You can always visit their website at https://www.lorealparisusa.com/contact-us to access the Live Chat and customer complaint forms.
  • If you if wish to call them by phone, dial 1-800-322-2036 for Makeup & Skin Care & Hair Care, and 1-833-856-7325 to get help regarding Haircolor Concierge.
  • L'Oréal offers texting option at 1-209-418-0518 (Haircare), at 1-8338-LOREAL (833-856-7325) Haircolor Concierge for U.S. customers.
  • L'OréaL also utilizes Social Media channels including Facebook, Instagram, YouTube, Twitter, Pinterest, and Snapchat.
  • You may reach the contact information for other countries at https://www.loreal.com/en/.

L'Oréal is a multinational beauty and cosmetics company that operates globally. Established in 1909, L'Oréal provides a wide range of services and products across different categories, prominently in skincare, haircare, makeup, and fragrance products. The skincare line includes moisturizers, cleansers, serums, and anti-aging solutions that are designed to address various skin concerns. In hair care, L'Oréal offers a wide array of shampoos, conditioners, treatments, and styling products. Furthermore, L'Oréal offers a wide range of makeup products, including foundations, lipsticks, eyeshadows, and other cosmetics, allowing individuals to enhance their appearance. The fragrance collection includes perfumes for both men and women, featuring scents crafted by renowned perfumers. Operating globally, they have a presence in major markets such as the United States, France, China, Japan, Brazil, and the United Kingdom.