Loreal Paris

I recently purchased L’Oréal Paris True Match foundation from the Gratis store in Aliağa, İzmir, and have been using it for about a week. I applied the product once daily, always after using a moisturizer. The moisturizer I use is also from your brand (Hydra Genius / Moisture Therapy line). However,...

I had been using Elseve Extraordinary Oil Nourishing Shampoo for a long time and really liked it. The previous formula, especially with amla oil, gave my hair noticeable shine and a healthy appearance, which is why I chose to purchase it again expecting the same results. However, for about the past...

I purchased the L’Oréal Revitalift Eye Contour Serum from a Gratis store, trusting and liking the brand. However, the product noticeably turned yellow in a very short time—within about one month. Since this is a product used around the eye area, which is extremely sensitive, the fact that it changed...

About two weeks ago, I purchased a L’Oréal makeup setting spray from the Eve Shop store in central Sivas. I only used the product twice, and both times I experienced severe peeling and itching on my face. Because of this, I completely stopped using the product. With my receipt and the purchase date...

I have been using L’Oréal hair colour for as long as I can remember, and I am 65 years old, so I know very well how your products usually perform. Recently I bought L’Oréal Excellence hair dye in the dark blonde shade in its new packaging, and I have now had serious issues with it on two separate oc...

In September 2025, I purchased L’Oréal Telescopic Mascara based on a salesperson’s recommendation. After just a few uses, I started experiencing stinging, redness, and heavy eye discharge. When I visited an eye doctor, I was diagnosed with an allergic reaction and an infection, and I had to undergo ...

I purchased L’Oréal Paris Revitalift Clinical sunscreen from an Eve store on January 22, 2026. However, the texture of the product is almost like water—extremely runny—and because of this, even when I apply a sufficient amount, it doesn’t adequately cover my face and does not provide enough moisture...

I purchased L’Oréal Paris Telescopic Mascara on February 7, and I am not satisfied with it at all. Even though I tried the product 6–7 times, it did not deliver any of the effects stated on the packaging or highlighted in advertisements. It looks like I’m barely wearing any product on my lashes. Eve...

As someone who has previously used L’Oréal Telescopic Mascara and already submitted a complaint about the same issue, I decided to give the product another chance even though no resolution was provided. On March 2, 2026, I purchased a new one from a Rossmann store. However, I am still experiencing t...

I have been using L’Oréal Paris Revitalift Filler Eye Serum for about two months, and today I noticed that both the color and the consistency of the product have changed. At first, I thought it was normal, but over time the product’s appearance and texture became noticeably different. I purchased t...

I purchased L’Oréal Elseve Hydra Hyaluronic Moisture Plumping Mask from the official L’Oréal seller on Hepsiburada on Friday, December 12. I used the product in the shower as described in the product instructions. However, instead of moisturizing and softening my hair as expected, my hair is now ext...

On February 5, I ordered L’Oréal Paris Revitalift Laser Pure Retinol Night Serum and Mia brand Vitamin C serum through the Gratis app (order number: pr28499470). After I started using the products, by my second use, the skin on my face began to peel, and now my skin lifts and flakes whenever I touch...

About a week ago, I purchased L’Oréal Paris Night Serum from a Gratis store for approximately $35. I applied the product to my face every night around midnight, and after the first few uses, I started experiencing serious skin issues. At first, my skin began to peel, and I thought this might be nor...

I purchased L’Oréal Revitalift Filler Night Cream on February 14 and used it for only three nights—February 15, 16, and 17. After I started using the product, I woke up with noticeable swelling, redness, burning, and constant itching on my face. This situation was not only physically uncomfortable b...

I purchased L’Oréal Paris Midnight Serum on February 9, 2026, from the Watsons store in Winston Mall in Diyarbakır. Shortly after I started using the product, I developed severe irritation and acne on my face. Because of these issues, I completely stopped using the product. I did not expect such ne...

I purchased the L’Oréal Revitalift eye serum from a Gratis store about one month ago. From the very first use, the applicator tip has been scratching the skin around my eyes and causes pain during application. Because of this, I cannot use the product comfortably and am unable to experience the bene...

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I have been using a L’Oréal Paris eye serum, and about 1–2 weeks after I began applying it, I developed swelling under my eyes. This swelling has continued for about two months, and I believe it is related to the product because I did not make any other changes to my routine during this period. Alth...

I chose L’Oréal Paris Excellence 8.11 Extra Ash Blonde hair dye specifically because it claimed to prevent brassiness. However, after dyeing my hair, the roots turned orange while the lengths and ends became green and gray. On top of that, the ends of my hair became stiff, and it suffered permanent ...

On July 24, 2025, I purchased L'Oréal Paris 01 Ultra Light Blonde Hair Dye from Carrefour SA, hoping for reliable results from a trusted brand. It was my first time trying this specific product, and I regret it deeply. As soon as I opened the packaging, I was hit with an extremely strong ammonia sm...

I recently purchased L’Oréal Panorama Mascara from a Gratis store, and from the very first use, I experienced serious allergic reactions. My eyes began to sting, burn, and feel extremely irritated, forcing me to take antihistamines just to relieve the discomfort. I’ve used other mascaras before, ev...

I purchased the L'Oréal Paris water-based moisturizer, and right after buying it, the cap broke apart in my hand. Unfortunately, this isn’t the first time this has happened — I’ve experienced the same issue repeatedly with this product. Because the cap doesn’t function properly, I’m forced to compl...

I recently used the Elseve shampoo with special oils, and from the very first washes, it caused extreme itching and heavy flaking on my scalp. I’m highly dissatisfied with the product and had to stop using it immediately. This wasn’t my first negative experience with the brand either — I previously ...

I purchased the L'Oréal Mocha Brown hair dye, and after mixing the product as instructed, I was shocked to see that the mixture turned green instead of the expected brown tone. Hoping it was a one-off issue, I bought the same color again from a different store — but the exact same thing happened the...

I purchased the L’Oréal Paris Lumi Glotion highlighter about 2 months ago, and from the very first application, I noticed an overwhelming and unpleasant odor coming from the product. Initially, I assumed the smell might be coming from my makeup brush, so I washed it thoroughly. However, even after u...