I downloaded the Buddy.ai app last month to try the free trial version. Unfortunately, I forgot to cancel the subscription before the trial ended, and a payment was charged to my account. As soon as I noticed the charge, I canceled the subscription and uninstalled the app from my phone. I even received a confirmation message saying my subscription was successfully canceled.
But this month, to my shock, Buddy.ai charged me again—despite the cancellation! This is unacceptable. I demand a full refund for the unauthorized charge.
What’s even more frustrating is that there is no way to contact support. I searched for any phone number or support channel but found nothing. I sent an email and haven’t received any reply. This level of unresponsiveness and the fact that they continue to charge users even after cancellation is unethical.
Buddy.ai must immediately refund the amount they wrongly took and provide clear communication channels so users can get the help they need. I’m tired of being ignored and misled by this app.
I purchased a one-time service from the Buddy.ai app and made sure to send a cancellation request via email before the subscription period expired. Despite this, they charged me again, which is completely unacceptable. I never agreed to any kind of renewal, especially not without warning or consent....
I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund,...
I’m beyond frustrated with Buddy.ai. I paid for a subscription, but the app won’t even open. After realizing I couldn’t use what I paid for, I immediately submitted a refund request. But to my surprise, my request was rejected without any proper explanation. How is it acceptable to charge users for...
I downloaded the Buddy.ai app to try the advertised 7-day free trial. As required, I entered my credit card information to activate the trial, expecting no charge until the period ended. However, the moment I submitted my card details, I was instantly charged without warning. This completely defeats...
I’m very upset to find out that Buddy.ai renewed our subscription without our knowledge or consent and withdrew money from our account without any notice. At no point did we authorize an automatic renewal, nor did we receive any warning or email informing us about the upcoming charge. This is unacce...
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