I am very frustrated with Buddy.ai. Despite not having an active subscription for months and not using the app at all, I was suddenly charged ₺499 from my credit card without any prior notice or authorization. The app had been deleted from our devices a long time ago, and we hadn’t logged in since.
Out of concern, I reinstalled the app to check if there was any trace of an active subscription—but nothing appeared. I also checked every Google account and phone number tied to our devices and confirmed there were no subscriptions. Even if one had existed, we were never notified, and certainly never gave consent for this charge.
Because of this unauthorized withdrawal, I had to urgently cancel credit cards I’ve used securely for years and reset all my banking credentials, creating both financial and emotional stress. I demand a full refund for the ₺499 taken without my consent and compensation for the distress and inconvenience caused. Buddy.ai must take responsibility for this unauthorized transaction and prevent similar issues for others in the future.
I subscribed to the Buddy.ai app for my child in October 2024 after the free trial ended and purchased a one-month plan. After that one month, I canceled the subscription in November 2024. Despite canceling it properly, I have continued to see unauthorized charges of ₺349.90 on my credit card every ...
I’m very frustrated with Buddy.ai for charging me ₺349.90 every month without my knowledge. I initially signed up in August 2024 for what was advertised as a one-month trial, followed by an optional continuation plan. The promotion clearly stated that the first month was free and included an additio...
I signed up for a 1-month subscription to Buddy.ai for my child, but unfortunately, my child didn’t like the app at all, so we stopped using it. I assumed the subscription would end after the one-month period. However, without my consent, Buddy.ai began attempting to charge my credit card again for ...
I’m very upset to find out that Buddy.ai renewed our subscription without our knowledge or consent and withdrew money from our account without any notice. At no point did we authorize an automatic renewal, nor did we receive any warning or email informing us about the upcoming charge. This is unacce...
I downloaded the Buddy.ai app for my daughter, hoping it would be a fun and educational tool. Unfortunately, she never really engaged with it. Since she wasn’t using it, I decided to cancel the subscription—but that turned out to be a nightmare. No matter what I try, I keep getting looped back to th...
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