I initially signed up for Buddy.ai's 1-month free trial for my child. Unfortunately, my child didn’t enjoy the app at all and barely used it—definitely not enough to justify any kind of payment. We didn’t activate any paid subscription, nor did we use the app beyond the trial period.
However, to my shock, the app still charged my credit card after the trial ended without my consent or any warning. We had no intention of continuing, and there was no usage that could justify an automatic renewal. This is incredibly frustrating and feels like a sneaky way to take money from users who aren’t even active.
I’m formally requesting an immediate refund and for any active subscription to be fully canceled. If this issue isn’t resolved, I’ll be filing a complaint with the Consumer Rights Board. It’s unacceptable for an app to process charges after zero usage and no user approval. I expect a prompt resolution.
I signed up for a 1-month subscription to Buddy.ai for my child, but unfortunately, my child didn’t like the app at all, so we stopped using it. I assumed the subscription would end after the one-month period. However, without my consent, Buddy.ai began attempting to charge my credit card again for ...
I downloaded the Buddy.ai app to try the advertised 7-day free trial. As required, I entered my credit card information to activate the trial, expecting no charge until the period ended. However, the moment I submitted my card details, I was instantly charged without warning. This completely defeats...
I’m very upset to find out that Buddy.ai renewed our subscription without our knowledge or consent and withdrew money from our account without any notice. At no point did we authorize an automatic renewal, nor did we receive any warning or email informing us about the upcoming charge. This is unacce...
I subscribed to the Buddy.ai app for my child in October 2024 after the free trial ended and purchased a one-month plan. After that one month, I canceled the subscription in November 2024. Despite canceling it properly, I have continued to see unauthorized charges of ₺349.90 on my credit card every ...
I purchased a one-time service from the Buddy.ai app and made sure to send a cancellation request via email before the subscription period expired. Despite this, they charged me again, which is completely unacceptable. I never agreed to any kind of renewal, especially not without warning or consent....
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