I Can’t Cancel or Reach Support After Buddy.ai Auto-Renewed My 6-Month Subscription

March 27, 2025 12:53 PM235

I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund, but no one has responded.

To make matters worse, there’s no option in the app to delete or manage the account or payment information. I no longer want to use this service, yet I’m being charged again with no way to reach a real person for help. This is unacceptable and feels like I’m being forced into a subscription I didn’t authorize.

I demand that Buddy.ai cancel my subscription, delete my personal data, and issue a full refund immediately. If I continue to be ignored, I will escalate this issue to the appropriate consumer protection authorities. This kind of user experience is deeply frustrating and unfair.

Comments

Similar Complaints

Buddy.ai Renewed My 6-Month Subscription Without Consent

May 26, 2025 8:12 PM178

Hello, I’m reaching out because I’m extremely frustrated with Buddy.ai. Today, right after my subscription ended, it was...