Technical Help With Booking.com App

I am writing to complain about the lack of effective customer and technical support I am experiencing with Booking.com. For several months, I have been unable to link my Booking.com app with my online account because they are registered under two different email addresses. I am always the one making the bookings and I would like everything to be consolidated under a single email address so that my reservations and account information are unified. I have tried to resolve this through your support channels, but the only customer service I can reach is via the phone number that leads to an AI system. The AI assistant keeps directing me back to booking.com/help, which in turn sends me back to the same phone number, creating an endless loop with no real support. The AI repeatedly states that it cannot help with a technical issue and does not provide any way to reach a human agent who can actually fix the problem. I am based in the UK and I request that a human support representative from Booking.com contacts me in English to help merge or correct my accounts so that my app and online account run under one email address. I also ask that you review your support process so that customers with technical issues can reach a real person instead of being stuck in an unhelpful automated loop.