I received an invoice from Booking.com, and the charges seem to be incorrect. How can I obtain a corrected one with accurate information?

If you come across inaccurate Booking.com invoices, the first thing you should do is carefully examine the invoice to make sure it is indeed an error. Be aware of possible inaccuracies such as:

- Incorrect number of nights or guests
- Incorrect room type or amenities
- Additional charges not consistent with your booking

If you spot an error, you should contact Booking.com immediately. You can do this through the Booking.com website or by telephone. Provide Booking.com with all relevant information, including your booking number, invoice number, and a precise description of the error.

Booking.com will then contact the hotel to resolve the issue. In most cases, Booking.com will offer a solution, be it in the form of a refund or a correction of the bill.

If you are not satisfied with Booking.com's solution, you also have the option of contacting the responsible consumer protection authority.