Booking.com Hotel Room Not Clean – Refund Request

During my stay at Taj Hotel MIMABI from 13 August to 16 August, I encountered a serious cleanliness problem in my room. The room was clearly not clean, and this situation made my stay very uncomfortable and far below the standard I expected from a Taj property. Despite these conditions, I completed my stay and paid a total of 200 USD. Considering the poor hygiene and the negative experience I had, I do not find it fair to have been charged this amount. I request a full refund of the 200 USD I paid for this stay and an explanation as to how such a lack of cleanliness was allowed to occur in your hotel. I kindly ask that my complaint be reviewed urgently and that my refund be processed as soon as possible.