On June 12, 2025, I bought a pair of Adidas Predator turf shoes from Canerkek Spor Giyim at Konya Kulesite, paying ₺6999.5. I trusted the product partly because the store staff praised its performance. Shockingly, during the very first match I played — on June 17 — the left shoe’s front sole tore apart within just 30 minutes of use.
I immediately returned to the store, and they sent the shoes in for inspection. After 16 days, I received a generic SMS stating that the damage was not due to a production fault but “user error or improper care.” The shoes were returned to me with no resolution, and I’m left holding a torn, barely used product.
I’ve been wearing turf shoes for years and have never seen one fall apart this quickly — especially not from a global brand like Adidas. This is unacceptable for a shoe that was marketed as premium and cost nearly ₺7000. It’s incredibly disappointing and shakes my trust in the brand’s quality.
I expect Adidas to replace the shoes, issue a full refund, or provide a fair solution that reflects basic customer satisfaction principles. This situation should not be ignored. My invoice number is Z022025000005345.
On 28.04.2025, I purchased a pair of Adidas turf football shoes from E**** B**** Spor at Samsun Piazza, with invoice number 1992577. I paid ₺2609 and was clearly told the product came with a 12-month warranty. I used the shoes strictly on turf fields and only for their intended purpose — no misuse, ...
In March 2025, I purchased a pair of children’s sports shoes for my son from the Adidas store in İzmir Westpark, paying ₺1500 by credit card. After only three months of use, the shoes tore at the toes in July 2025. I returned the product to the store with tracking number T25543050, requesting an exc...
On March 1, 2025, I purchased a pair of Adidas Runfalcon 5 sneakers from Adidas Kule Canerkek Spor Giyim (Invoice No: Z022025000001564, Transaction ID: 5587080). After just a few months, I noticed significant damage — including tearing in the mesh toe box, the ankle collar, and even separation at th...
On 14/07/2025, I purchased a pair of Adidas X_plrboost shoes from the Seyrantepe SPX store with invoice number 1-r-7-4800655. However, shortly after, the right side of the shoe started to come apart. On 02/08/2025, I returned the product to the store, and they said it would be sent for inspection. I...
I paid ₺11,750 for a pair of Adidas Copa Pure Elite cleats expecting premium quality. Shockingly, after just two uses, the shoes literally fell apart. We’re not talking about minor wear—these cleats came apart like they were stitched with threadbare string. They were only worn on a standard grass f...
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