On September 20, 2025, I purchased a Vichy Dercos Energy+ Anti-Hair Loss Shampoo from a pharmacy. From the first day I started using it, I began to experience an allergic reaction on my scalp, including severe dandruff, flaking, and itching. I have been using the shampoo for about one month, and the...
On Tuesday, September 22, at around 12:30 p.m., I experienced a highly unpleasant situation at the Tedi branch in Ankara. The day before, I had purchased a hot water bottle for 109.99 TL and a gift package for 127.96 TL in total, paying by credit card. I bought the product for my elderly mother; how...
On October 15, 2025, I ordered a Vichy Dercos shampoo from the seller Stawell Kozmetik via the N11 platform. When I opened the package, I noticed that the shampoo had leaked inside the box, the cap had no safety seal, and it was partially open. Additionally, the component that should be located unde...
I purchased the Vichy Neovadiol Phytosculpt Anti-Aging Firming Neck and Face Cream (50 ml) from the Sachane online store in May, paying approximately $40. Because it was summer, I did not open or use the product right away. I started using it for the first time in early October, and after about a we...
On September 8, I purchased an anti-hair loss shampoo on Trendyol, making sure to order it from Vichy’s official store page. However, when I received the invoice, I noticed that the seller was listed as “Cosmolog”, and the package label also said Cosmolog instead of Vichy. The “anti-hair loss” text ...
On September 19, 2025, I ordered Vichy Dercos Anti-Dandruff Hair Care Shampoo for Dry Hair, Refill Pack 390 ml from Trendyol (Order No: 10517187548). My order was canceled with a message stating, "Your shipment with the delivery number was damaged in transit, so the return process has been initiated...
I had previously used the Vichy Pureté Thermale 3-in-1 Cleanser with the turquoise cap, and it made my skin incredibly soft and smooth. I was so satisfied with the results that I decided to repurchase it this month from Dermoeczanem. However, the product I received came in new packaging with a white...
I've been using Vichy Dercos shampoo for about 3 years to manage a scalp condition involving dandruff and eczema. It was the only product that helped soothe my scalp and significantly reduced my symptoms. I had never experienced any problems with it—until now. On June 20, I saw a deal on Trendyol an...
I recently purchased a Vichy shampoo that I’ve used before and trusted for its effectiveness. However, the one I received this time clearly isn’t the same. Even though the packaging looks identical, the smell is noticeably different, and worst of all—it does absolutely nothing. In fact, not only did...
Hello, I've been using Vichy Dercos Anti-Dandruff Shampoo for dry and flaky scalps for over a year with great results—until now. I recently bought the same product from Vichy’s official store on Trendyol, expecting the usual quality. But the shampoo I received has a noticeably different scent and te...
I purchased the Vichy Liftactiv H.A Epidermic Filler Serum hoping to improve my skin, but instead, it completely ruined all the progress I had made over the past few months. I have combination and sensitive skin, and after just a few uses, my face broke out in large, painful, red pimples. My complex...
I've been using Vichy Dercos shampoo for over three years due to scalp issues like dandruff and eczema. It had always worked perfectly, which is why I trusted the brand enough to buy two bottles during a discount on Trendyol on the 20th. But the moment I opened the new bottles, I knew something was ...
On May 22, I ordered Vichy Dercos shampoo for fine hair from Vichy’s official store on Trendyol. Since I’ve never had any issues with Vichy products before, I trusted the brand completely and purchased it without hesitation. The shampoo claims to be volumizing and suitable for all hair types, but th...
I purchased a Vichy hair care product on the recommendation of my dermatologist, trusting both the doctor’s advice and the reputation of the brand. Unfortunately, the results have been deeply disappointing. I began using the product to address persistent scalp itching, but it did not relieve the ir...
I’ve been using Vichy Dercos Anti-Dandruff Shampoo for Normal to Oily Hair for years and know exactly how it should look, smell, and feel. But the most recent bottle I purchased seems completely off—it’s nothing like the original product I’ve trusted for so long. The texture is thinner, the color i...
One week ago, I purchased Vichy Liftactiv Collagen Specialist 16 Bonding Serum—a product marketed as premium skincare. After just two days of use, my skin broke out in painful, inflamed acne, the kind that hurts even to touch. I spoke to my pharmacist, who told me to keep using it and that my skin ...
I purchased Vichy Dercos Energy Anti-Hair Loss Shampoo (red bottle) from a pharmacy for 800₺, expecting it to help with my hair health. However, after using it only three times, I noticed that my hair was falling out even more than usual—worse than with regular shampoos! I paid a premium price for ...
About 20 days ago, I purchased Vichy Dercos Anti-Dandruff Shampoo from a pharmacy for 950 TL on my doctor’s recommendation. I was instructed to use it three times a week, and I followed this advice precisely. However, I’ve noticed a strange and frustrating issue. When I wash my hair with my regular...
I have been using Vichy Dercos for years to treat scalp issues like flaking and dandruff, and it always worked immediately. However, when I recently purchased a new bottle, I noticed the texture and scent were completely different. I gave it a few tries, but it had no effect at all—unlike before. I ...
About a month ago, I purchased Vichy Dercos shampoo based on my doctor’s recommendation from a pharmacy. I didn’t have any dandruff at the time, but since I started using it, my scalp has become excessively flaky. Despite the product’s promises, I have not seen any benefits—instead, the condition o...
I purchased Dercos shampoo from a pharmacy to combat hair loss, but instead, it caused severe dandruff, intense itching, and alarming hair loss. My on...
I purchased Vichy Liftactiv Serum, which was originally white in color. Over time, the serum has turned yellowish, leaving me concerned about its safety and effectiveness. I noticed similar complaints and saw a note that an explanation was provided. However, I have not received any clarification. G...
I purchased the Vichy C Vitamin Serum two weeks ago, paying 1610₺, but I am extremely disappointed with the results. When I opened the bottle, there was a loud sound, and the serum had an unusually dark color. Concerned, I contacted the pharmacy where I bought it, but they directed me to customer se...
I ordered a Vichy shampoo advertised as effective against dandruff and eczema, but after using it for a week, both conditions have worsened significantly. Despite paying a high price for this product, it has failed to deliver on its promises and has instead aggravated my scalp issues. I am extremel...