I ordered a pair of jeans from Amazon for $29, which my wife bought for me as a gift. When I tried them on, they were too small, so we arranged a return and used the shipping label that Amazon provided. I shipped the jeans back via USPS yesterday, and I have a tracking number showing the return is i...
A package that my cousin in the United States sent to me arrived in Istanbul but was returned to the U.S. without ever being processed through customs. I have a tracking number, and I have been dealing with this issue for about 2–3 weeks. I contacted USPS customer service about the matter and also c...
I placed an order on August 8 using online payment, and the shipment with tracking number LM329692249US has shown the status “available for pickup at branch” in Turkey since September 5. However, I have not received the package to this day, and I cannot find any information about which company or br...
My package was sent from the United States on January 22 via USPS, and according to the tracking information it has been showing Atatürk Airport customs in Istanbul since January 30. The shipment still appears to be “in transit.” However, I cannot find any record of the package in the PTT (Turkey’s...
My international package sent through USPS has been showing the status “arrived at Istanbul Atatürk Airport” for almost one month, but there has been no movement or update since then. According to the information available, the package has not been received by PTT (Turkey’s national postal service) ...
I shipped my package on the 6th, but it still has not arrived. When I check the tracking system, it says “your order number is incorrect” or “status will be updated,” but nothing actually changes or gets updated. When I check through another tracking system, it shows that my package is still in tra...
My package arrived from the United States and shows as having reached my area, but it has still not been delivered to me. Even though I have been at home every day, the tracking now shows that the package is in the USPS return process. How can a package be returned without any delivery attempt to m...
I can see in the tracking system that my package from the United States has finally arrived, although very late. However, I still cannot see where exactly the package is located. I tried contacting the local branch for information. First, an operator answered and transferred my call somewhere else,...
My USPS package was sent in August and only arrived in Istanbul at the beginning of October. Unfortunately, I was out of town when it arrived. Instead of calling my phone number or attempting to contact me, they immediately returned the package to the post office. Now I don’t know where my package ...
My friend in the United States sent a package with tracking number EH038768398US through USPS on August 2. According to the tracking information, the package arrived in Turkey on August 6. However, even after 16 days, the shipment has still not been delivered to me. When I call PTT, they say the tr...
The product I ordered from abroad shows in the tracking system that it was returned on August 9, 2024 because I was not found at home. However, no one ever came to my house, and I did not receive any call, message, or notification about a delivery attempt. Customer service also does not answer the ...
My package with tracking number UE401230978US, which I ordered from the United States, has been in transit for 31 days and still has not reached me. There has been no status update since July 24 regarding my shipment. Due to a new regulation in Turkey, products valued over €30 will be classified as...
My letter with tracking number RR960403837TR could not be delivered to its address in the United States. When I check the tracking information on both the PTT and USPS websites, the latest update says that the address could not be reached and the letter was redirected to another address. If the let...
I arranged a shipment from the United States through USPS, and I was told that the package would arrive within 6–10 business days. However, 15 days have already passed. According to the tracking information, the package is currently at customs in Turkey, but I have no information about when it will...
My package coming from the United States has been showing in the RR International Logistics system since April 3. On April 3, 2024 at 2:53 PM, the last update appeared as: “Your package is in transit with the courier. International Dispatch Ready. ISC New York NY (USPS).” However, there has been no...
My package from the United States with tracking number CJ301493764US was shipped through USPS. After making several calls, I was informed that the package was held at customs and required a customs fee. I paid the required fee, but my package has been waiting at PTT since March 25, 2024. I have tri...
A package sent from the United States through USPS has been waiting at the Istanbul postal distribution center for 10 days. We paid €65 for the shipping, but there is no customer service line or support contact we can reach for information. The package is addressed to Ankara, but we don’t know what...
My international USPS package with tracking number UE180211281US has been waiting in Istanbul since December 20. USPS has confirmed that the package is in Istanbul. However, when I call PTT at Atatürk Airport and Istanbul Airport, they simply say the package is not there and dismiss the inquiry. No...
My package from the United States with tracking number UE400134595US has not been delivered from Istanbul Customs to Hakkari since December 28. I do not know where or how to get information about the shipment. The status of my package is completely unclear, and I have no idea what has happened to i...
My order with tracking number UM214831896US, which is being shipped through USPS, has been showing in Istanbul on the USPS website for more than a week. However, when I contacted PTT, they said that the package has not arrived at the international mail processing center. If the shipment is supposed...