My USPS package hasn’t moved in days with no updates — how can I get them to fix tracking?

A package that my cousin in the United States sent to me arrived in Istanbul but was returned to the U.S. without ever being processed through customs. I have a tracking number, and I have been dealing with this issue for about 2–3 weeks. I contacted USPS customer service about the matter and also c...

My package was sent from the United States on January 22 via USPS, and according to the tracking information it has been showing Atatürk Airport customs in Istanbul since January 30. The shipment still appears to be “in transit.” However, I cannot find any record of the package in the PTT (Turkey’s...

My international package sent through USPS has been showing the status “arrived at Istanbul Atatürk Airport” for almost one month, but there has been no movement or update since then. According to the information available, the package has not been received by PTT (Turkey’s national postal service) ...

I shipped my package on the 6th, but it still has not arrived. When I check the tracking system, it says “your order number is incorrect” or “status will be updated,” but nothing actually changes or gets updated. When I check through another tracking system, it shows that my package is still in tra...

I can see in the tracking system that my package from the United States has finally arrived, although very late. However, I still cannot see where exactly the package is located. I tried contacting the local branch for information. First, an operator answered and transferred my call somewhere else,...

My friend in the United States sent a package with tracking number EH038768398US through USPS on August 2. According to the tracking information, the package arrived in Turkey on August 6. However, even after 16 days, the shipment has still not been delivered to me. When I call PTT, they say the tr...

My package with tracking number UE401230978US, which I ordered from the United States, has been in transit for 31 days and still has not reached me. There has been no status update since July 24 regarding my shipment. Due to a new regulation in Turkey, products valued over €30 will be classified as...

I arranged a shipment from the United States through USPS, and I was told that the package would arrive within 6–10 business days. However, 15 days have already passed. According to the tracking information, the package is currently at customs in Turkey, but I have no information about when it will...

My package coming from the United States has been showing in the RR International Logistics system since April 3. On April 3, 2024 at 2:53 PM, the last update appeared as: “Your package is in transit with the courier. International Dispatch Ready. ISC New York NY (USPS).” However, there has been no...

My package from the United States with tracking number CJ301493764US was shipped through USPS. After making several calls, I was informed that the package was held at customs and required a customs fee. I paid the required fee, but my package has been waiting at PTT since March 25, 2024. I have tri...

A package sent from the United States through USPS has been waiting at the Istanbul postal distribution center for 10 days. We paid €65 for the shipping, but there is no customer service line or support contact we can reach for information. The package is addressed to Ankara, but we don’t know what...