My USPS package hasn’t moved in days with no updates — how can I get them to fix tracking?

If your USPS package hasn’t moved in days with no tracking updates and you want action;

Check tracking details first;

• Go to USPS → Track & Confirm
• Note:
– Last scan location
– Date & time of last update
– Service type (First-Class, Priority, etc.)
• Screenshot the tracking page

Check normal transit times;

• Compare with estimated delivery date
• Some services don’t scan at every stop
• Delays can happen due to weather or backlog

Contact your local Post Office;

• Call the branch near the last scan location
• Provide:
– Tracking number
– Sender & recipient address
• Ask if the package is physically there

Submit a Help Request form;

• Go to USPS → Help → “Where is my package?”
• File a service request online
• You should receive a callback/email within a few days

Open a Missing Mail search (if no movement 7+ days);

• Submit a Missing Mail request with full details

If USPS does not respond or resolve it, consider filing a complaint on Xolvie to pursue a resolution.