My package from the United States with tracking number CJ301493764US was shipped through USPS. After making several calls, I was informed that the package was held at customs and required a customs fee. I paid the required fee, but my package has been waiting at PTT since March 25, 2024.
I have tried calling the responsible personnel for the shipment, but I cannot get any clear information. I was told to contact WhatsApp support, but although they read my messages, they never respond.
When I call the customer service number from my own phone, they do not answer. However, when I call from a different phone number, someone answers the call. This situation is very confusing, and I simply want my package to be delivered after paying the required customs fee.
My friend in the United States sent a package with tracking number EH038768398US through USPS on August 2. According to the tracking information, the package arrived in Turkey on August 6. However, even after 16 days, the shipment has still not been delivered to me. When I call PTT, they say the tr...
My international package sent through USPS has been showing the status “arrived at Istanbul Atatürk Airport” for almost one month, but there has been no movement or update since then. According to the information available, the package has not been received by PTT (Turkey’s national postal service) ...
My package coming from the United States has been showing in the RR International Logistics system since April 3. On April 3, 2024 at 2:53 PM, the last update appeared as: “Your package is in transit with the courier. International Dispatch Ready. ISC New York NY (USPS).” However, there has been no...
The product I ordered from abroad shows in the tracking system that it was returned on August 9, 2024 because I was not found at home. However, no one ever came to my house, and I did not receive any call, message, or notification about a delivery attempt. Customer service also does not answer the ...
My package was sent from the United States on January 22 via USPS, and according to the tracking information it has been showing Atatürk Airport customs in Istanbul since January 30. The shipment still appears to be “in transit.” However, I cannot find any record of the package in the PTT (Turkey’s...
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