On 05/04/2026 at around 12:00 PM, I started experiencing problems with the Hay Day game installed on my Samsung Galaxy Tab S9 FE Plus tablet. Even though my device has sufficient storage space available, after the latest update I began receiving an “insufficient storage space” warning every time I t...
On May 11, the 276 diamonds in my Hay Day account disappeared even though I did not perform any action that would use or spend them. I did not complete any in-game transaction or purchase involving diamonds, but when I logged into the game, I noticed that all of my diamonds were suddenly gone. I tr...
I have been playing Hay Day for approximately five months, and I have started losing enjoyment in the game because the leveling process is extremely slow. Since progressing to the next level takes far too long, almost every part of the game, including production, tasks, and events, has gradually bec...
I have been playing Hay Day for a long time, and since the very first day I opened the game, I have never been able to see advertisements or receive advertisement rewards. I tested the same account on both an Android phone and an Apple device, but ads do not appear on either one. Even though I am cu...
I have been playing Hay Day on my Android phone through Google Play for approximately 14 years. My in-game username is “Selma,” and I am currently level 162. For about one month, my roadside shop has effectively been disabled. When I place advertisements, no one can see my listings, and at the same ...
I have been actively playing the Hay Day game for about two years and I also use the in‑game character Tom very frequently. However, as my level increases in the game, the number and variety of materials I need also increase, and at this point Tom’s current system becomes insufficient for my needs. ...
My Hay Day account was permanently banned even though I did not violate any rules, and I believe this happened by mistake. I discovered the ban around 17 April, when I tried to log in and saw the message that the account was permanently banned, although I had not been playing at that moment and had ...
I have been enjoying playing Hay Day for a long time, but for the past 5 days, I have been experiencing a serious issue. I access the game both from my phone and through BlueStacks App Player. The in-game trading system has completely stopped working. I am unable to sell or purchase any items, and b...
Since April 2, I have been experiencing a verification code issue in the Hay Day game on my Android phone. When I try to log in, the same verification code is repeatedly sent to my email address. However, when I enter this code, the system behaves as if it is incorrect. After that, no new code is se...
I have been unable to access my Hay Day account on my Redmi Note 9 device for some time. When I try to enter the game, I receive an error message saying, “New game content cannot be downloaded.” Even though I have sufficient storage space on my device, the game fails to download the required content...
On March 6, while playing the Hay Day game on my iPhone, I purchased an in-game decorative figure. Although the payment was successfully processed and $4 was charged from my account (converted from the original amount), the figure I purchased was never added to my game account. I reported the issue...
I played Hay Day on the Android platform up to approximately level 50. My account was linked to the email address Hi****************@gmail.com**, and I had been progressing with this account for a long time. However, about 3–4 months ago, I changed my phone (I am currently using a Samsung Galaxy A55...
I need assistance in recovering my old Hay Day account, ID 8141953327, which is linked to saifm***@gmail.com. I’m having trouble logging in, and nothing I’ve attempted has resolved the issue yet. After dedicating so much time and effort to my farm, it feels really unjust to lose access like this. I ...
For the past three days, the diamonds and land expansion materials in my Hay Day account on the iOS platform have suddenly disappeared. I had 150 diamonds, and now I have only 25 left. My land expansion tools have also decreased, and this issue keeps happening repeatedly. My player ID is #QYP*GG**. ...
Today in Hay Day, when I joined a neighborhood group, I was harassed by a player named “a*”** with the user ID #Q2C8JY**, along with their cousin “d.” They asked my age, and I shared it. However, when I asked for their ages, they responded rudely and in a threatening manner. The player named d* shar...
I don’t know why I was removed from the neighborhood. I completed the derby without missing a task and spent 10 diamonds, fully doing my part. However, two days before the derby ended, someone named “Kara Kedi” removed me from the neighborhood. I am filing this complaint because I was kicked out bef...
I have been experiencing serious issues in Hay Day for the past week. I’m unable to feed my animals or apply feed to my trees, and I didn’t receive any rewards in the neighborhood derby. Because of these issues, I can’t fully enjoy the game. On my account with the user code #qq**p8, the problems con...
I play Hay Day on Android and I want to change the email linked to my account. However, I can’t receive the verification code because I no longer use the old email address, so I cannot complete the change. I tried to contact support, but I couldn’t find any proper help option inside the app. I’ve b...
I play Hay Day on Android, and for the past two weeks, every time I log in, a large amount of my in-game money disappears. So far, I’ve lost around 60,000 coins, which cannot be explained by my spending. I have never used any third-party apps or cheats, and I have not made any in-game purchases. Th...
In Hay Day, I was playing in the neighborhood called "thinkerbells" (#G8RPQRRP). In the last derby, I completed all 9 of my tasks before anyone else, but before I could collect my rewards, I was kicked out of the neighborhood. I did not break any rules and I finished every task properly. I believe ...
I play Hay Day on Android, and for the past 4–5 days I have not been able to sell items in my roadside shop. Even though I advertise my products, they do not appear in the newspaper, and my added friends cannot see them either. I tested this with another account and confirmed that my listed items ar...
Last night while playing Hay Day, I was reviving trees when I accidentally spent over 400 diamonds on mallets. This was completely unintentional—I was tapping quickly and didn’t realize until it was too late. I’ve never submitted a request like this before, and I’m asking for your help just this onc...
For the past two months, my brother has been unable to rejoin our Hay Day neighborhood tagged #CPCGC2VU. We were both previously members of this neighborhood, but he accidentally left it. Since then, he hasn't been able to see any invitations or requests to rejoin—even when entering the tag directly...
Hello, I’m writing about an issue I experienced in Hay Day involving the purple vouchers. I originally had 6 regular vouchers saved up. I purchased a set of 6 purple vouchers for ₺50, expecting to have enough to buy a horse. But after completing the transaction, instead of getting the 6 new purple v...
