On March 6, while playing the Hay Day game on my iPhone, I purchased an in-game decorative figure. Although the payment was successfully processed and $4 was charged from my account (converted from the original amount), the figure I purchased was never added to my game account. I reported the issue...
I played Hay Day on the Android platform up to approximately level 50. My account was linked to the email address Hi****************@gmail.com**, and I had been progressing with this account for a long time. However, about 3–4 months ago, I changed my phone (I am currently using a Samsung Galaxy A55...
I need assistance in recovering my old Hay Day account, ID 8141953327, which is linked to saifm***@gmail.com. I’m having trouble logging in, and nothing I’ve attempted has resolved the issue yet. After dedicating so much time and effort to my farm, it feels really unjust to lose access like this. I ...
For the past three days, the diamonds and land expansion materials in my Hay Day account on the iOS platform have suddenly disappeared. I had 150 diamonds, and now I have only 25 left. My land expansion tools have also decreased, and this issue keeps happening repeatedly. My player ID is #QYP*GG**. ...
Today in Hay Day, when I joined a neighborhood group, I was harassed by a player named “a*”** with the user ID #Q2C8JY**, along with their cousin “d.” They asked my age, and I shared it. However, when I asked for their ages, they responded rudely and in a threatening manner. The player named d* shar...
I don’t know why I was removed from the neighborhood. I completed the derby without missing a task and spent 10 diamonds, fully doing my part. However, two days before the derby ended, someone named “Kara Kedi” removed me from the neighborhood. I am filing this complaint because I was kicked out bef...
I have been experiencing serious issues in Hay Day for the past week. I’m unable to feed my animals or apply feed to my trees, and I didn’t receive any rewards in the neighborhood derby. Because of these issues, I can’t fully enjoy the game. On my account with the user code #qq**p8, the problems con...
I play Hay Day on Android and I want to change the email linked to my account. However, I can’t receive the verification code because I no longer use the old email address, so I cannot complete the change. I tried to contact support, but I couldn’t find any proper help option inside the app. I’ve b...
I play Hay Day on Android, and for the past two weeks, every time I log in, a large amount of my in-game money disappears. So far, I’ve lost around 60,000 coins, which cannot be explained by my spending. I have never used any third-party apps or cheats, and I have not made any in-game purchases. Th...
In Hay Day, I was playing in the neighborhood called "thinkerbells" (#G8RPQRRP). In the last derby, I completed all 9 of my tasks before anyone else, but before I could collect my rewards, I was kicked out of the neighborhood. I did not break any rules and I finished every task properly. I believe ...
I play Hay Day on Android, and for the past 4–5 days I have not been able to sell items in my roadside shop. Even though I advertise my products, they do not appear in the newspaper, and my added friends cannot see them either. I tested this with another account and confirmed that my listed items ar...
Last night while playing Hay Day, I was reviving trees when I accidentally spent over 400 diamonds on mallets. This was completely unintentional—I was tapping quickly and didn’t realize until it was too late. I’ve never submitted a request like this before, and I’m asking for your help just this onc...
For the past two months, my brother has been unable to rejoin our Hay Day neighborhood tagged #CPCGC2VU. We were both previously members of this neighborhood, but he accidentally left it. Since then, he hasn't been able to see any invitations or requests to rejoin—even when entering the tag directly...
Hello, I’m writing about an issue I experienced in Hay Day involving the purple vouchers. I originally had 6 regular vouchers saved up. I purchased a set of 6 purple vouchers for ₺50, expecting to have enough to buy a horse. But after completing the transaction, instead of getting the 6 new purple v...
I've been using my Hay Day account for a long time, and I’ve never encountered a situation like this before. Somehow, the Farm Pass, which costs ₺579, was purchased without my knowledge or consent. I’m completely baffled as to how this happened. It must have occurred late at night, possibly due to a...
I’m trying to recover my old Hay Day account that I last played actively in 2018. Back then, I linked the account only through Facebook, not Supercell ID. The Facebook account is still active, and I can even provide screenshots if needed. The email connected to my Facebook was [r***********@hotmail....
I am absolutely furious with Hay Day! Every time I try to log into the game, it just says "updating," but it never actually opens. I've waited for 30 agonizing minutes, and it still won't launch! I genuinely love playing this game, and I'm at level 38. I keep wondering if my phone is lagging or fre...
This game is bizarre. I feel like my relationship with a friend, who I thought was my flirtatious interest and whose laugh I found sweet, is falling apart. I expect affection and attention, but they constantly insist on only dealing with my farm. I'm appealing to our esteemed President: this game b...
I am absolutely furious with Hay Day! I'm an old player who had to take a break from the game for a while. I recently reinstalled it, only to find that they've removed Facebook login and switched entirely to Supercell ID! Now, they're demanding my username, level, and neighborhood name to recover m...
I am absolutely furious with Hay Day! I cannot access my old farm account, which is at Level 74. I've provided my user tag, neighborhood tag, and all the information they've asked for, but all I get is a ridiculous robot giving me nonsensical answers. I'll include screenshots as well. I'm begging y...
It has completely taken over my friends. Now, none of them ever look up from their phones; they've become totally addicted. They don't talk to me anymore, and when I say something, they don't even hear me. This is completely unacceptable, and I am formally complaining about it. I firmly believe tha...
I keep getting an infuriating error message: "New game content cannot be downloaded!" I've done everything imaginable to fix it. I checked my internet connection, deleted and reinstalled the game, cleared the cache in Hay Day's settings, and granted all necessary permissions. To top it off, I even t...
I've been using my account for a long time, and I've never made a mistake like this before. I simply cannot understand how a Farm Pass for ₺579 was purchased without my knowledge or consent! I urgently request an explanation regarding this unauthorized purchase. My money has been taken without my p...
The truck orders are completely unfair. For most players, they request items worth 300 coins and give 200 coins and 600-700 XP. But the game demands extremely expensive items from me and gives me a maximum of only 200 XP! I don't understand why this is happening. I've even tried refreshing the task...