If your USPS Ground package hasn’t moved for a long time, first confirm the tracking status on USPS.com and check whether it shows “In Transit” or no scans at all, since Ground Advantage shipments can take longer and sometimes move between hubs without frequent updates.
If there’s been no scan for 7+ days, contact your local post office with the tracking number and ask them to check internal tracking notes.
To speed things up, submit a Missing Mail Search request online so USPS actively looks for the item, which often triggers movement or a manual scan.
If the package included insurance, be ready to file a claim within the allowed timeframe in case it’s officially declared lost.
If the issue continues, raising it publicly on Xolvie can often trigger a faster response.
