USPS International Package Returned From Istanbul Before Customs

Sehrazat
Sehrazat
Usps
November 4, 2025 8:44 PM5

A package that my cousin in the United States sent to me arrived in Istanbul but was returned to the U.S. without ever being processed through customs. I have a tracking number, and I have been dealing with this issue for about 2–3 weeks. I contacted USPS customer service about the matter and also consulted the postal authority in Turkey. The postal authority in Turkey told me that packages can no longer be sent from Turkey to the United States; however, my package was coming from the United States to Turkey, so that explanation does not apply to my situation.

The package did not contain any prohibited items, and I did not pay any additional fees during shipment. However, the package was returned without even being taken into customs in Istanbul. I would like a clear explanation regarding this situation—why was my package returned without being delivered? I want to know the exact reason.

Comments

Similar Complaints

USPS International Delivery Problem

Ferhat
Ferhat
Usps
January 22, 2025 10:14 PM3

My international package sent through USPS has been showing the status “arrived at Istanbul Atatürk Airport” for almost ...

USPS International Shipping Delay Complaint

Fatma
Fatma
Usps
February 9, 2025 11:33 PM2

My package was sent from the United States on January 22 via USPS, and according to the tracking information it has been...

USPS Package Not Delivered, Unable to Find Local Branch Information

Sıla
Sıla
Usps
September 14, 2025 10:11 PM4

I placed an order on August 8 using online payment, and the shipment with tracking number LM329692249US has shown the st...

Track718 Shows Delivered but My International Order Never Arrived

Mert
December 15, 2025 12:32 PM61

The product I ordered from China to Turkey was shipped through an international carrier and tracked via Track718 with tr...

1

YunExpress Marked My Package as Delivered but I Never Received It

Ali
May 23, 2025 11:16 AM151

I got a delivery notification from YunExpress for my package with tracking number JZHY61044506168, but it never arrived....

1 Comment