I have a toddler, and we're planning a short domestic flight. How can my child travel with me, on my lap during a Turkish Airlines flight?

I booked a ticket for the Bodrum-Rize flight (via Istanbul) on October 6th, and although seat numbers were assigned beforehand, I received an email a day before the flight stating my 2-year-old baby had been moved to a different seat, away from the mother. When I called Turkish Airlines customer ser...

I just had a quite unpleasant experience with Turkish Airlines that made me quite angry. As a parent flying with little children, I anticipated the airline respecting the approved child-friendly zones. But I observed that patrons without children were being let to inhabit these areas, therefore nega...

While trying to check in for my Turkish Airlines flight, I encountered an issue where, despite being on the same PNR, my 3.5-year-old daughter and I were not automatically seated together, even though there were available adjacent seats. Instead, we were both assigned separate single seats with occu...

On July 7, 2024, I boarded flight TK1826 from Paris to Istanbul with my spouse and two children. We were taken on board at 16:05 for departure, but the plane took off after a two-hour delay while we waited inside. Despite mentioning that the children were hungry during this period, nothing was provi...

Three days before our Antalya-Istanbul flight on Saturday, July 13, 2024, we received an SMS from Turkish Airlines informing us that the seat we booked with miles for our 5-year-old son had been reassigned away from us. We spent an hour trying to reach the call center. Should a 5-year-old child fly ...

Turkish Airlines prioritizes profit over passengers' well-being. I arrived at the ticket counter at 07:15 for my 08:00 flight. At 07:16, they informed me that they couldn't take my luggage and suggested I either take my bags with me through security or board without them. I explained that I had a 4-...

I have a flight scheduled for tomorrow with my daughter who is not even two and a half years old. The seats assigned to us have an aisle separating us. When I contacted Turkish Airlines customer service, they told me that I could pay for seat selection to change this illogical arrangement. As if it ...

On 22/06/24, during the TK2439 22:15 ANT-Istanbul flight, when we entered the THY system 24 hours prior for automatic check-in for our tickets (4 adults and 2 children), the system placed my two children (ages 2-5) next to each other but separated the other adult family members into different seats....

My wife is scheduled to travel with our 4-month-old baby on a Turkish Airlines flight from Jakarta to Istanbul on July 5, 2024. It's a 12-hour journey, and we're being told that no bassinet seats are available. They're charging ₺3,500 for the seat but claim they don't have any bassinet seats. I requ...

We were informed that on the night of Tuesday, June 11, at 23:50, we could take our baby and our cabin-sized baby stroller to the entrance and exit of the tunnel on the Istanbul-Antalya TK2426 flight, as usual. However, there was a delay, and my 13kg baby was sleeping when the plane landed at 02:30....

A month ago, we purchased tickets from Turkish Airlines for the Gaziantep-Istanbul flight on June 11, 2024, at 20:25. Since we have a 5-month-old baby, we wanted to buy front seats (with more legroom) for comfort. We had previously flown the same route and were able to purchase these seats. However,...

On April 7th, we purchased extra legroom seats for our Ankara-Miami flight to travel comfortably with our 22-month-old baby. We paid an additional fee for this. However, upon boarding, we were informed that they could not provide a bassinet because our baby weighs over 11 kilograms. I had specifical...

I am a mother of twin babies. I had to travel as the sole guardian and, since I had to go from the district to the city center, I purchased my ticket after thoroughly questioning the customer representative. Upon arriving at the airport, I was confronted with an issue stating that I could not travel...

THY has deteriorated its service quality! No matter what topic you discuss with call center representatives or what information you seek, they always provide incorrect information, causing issues both before and during the flight! Passengers with babies are especially affected. You call to get infor...

Almost a month before my journey, I booked two tickets from Istanbul to Edremit and returned using enuygun.com. I did the online check-in for both flights using the link provided a day earlier. While the first trip with my six-year-old daughter went smoothly, with automatically allocated seats, the ...

I purchased tickets for my wife and six-year-old child on THY. When I logged into the online system to select seats 24 hours before the flight, I saw that two seats were assigned together and one separately. As is known, additional fees are required for desired seats. Since we are traveling as a fam...

While traveling with my two children, ages three and six, I had a very frustrating experience with Turkish Airlines. I had reserved seats for us so that we could sit together, but the airline changed our seats several times. Worse, they assigned seats that separated my children from me, leaving them...

On September 2, 2023, we booked a round-trip flight on TK346 from Istanbul to Bishkek for our 5-month-old baby, 5-year-old son, and my wife. We specifically chose seats with extra legroom to accommodate a stroller. A week before the flight, we received an email stating that our outbound seats were c...

On August 19, 2023, I had 3 tickets for flight TK2433 from Antalya to Istanbul with my spouse and child. Despite our electronic ticket numbers being sequential, when I attempted to check in the day before, the system assigned my child and me adjacent seats but placed my spouse in a different seat, e...

Me, my husband and our baby bought a Baku-Ankara flight ticket on 05.07.2023 at 17:10. At 17:25 we passed the ticket office on the first floor. Then we went to the 3rd floor. During the check-in there, they said that the jams in our hand luggage cannot be taken into the hand luggage. And for this, t...

I just purchased a seat for my toddler and me on Turkish Airlines, but when we boarded the plane, I realized that our seats had been sold to another passenger. I had no idea how someone else could be offered a seat that I had paid for twice. Unfortunately, the airline was unable to correct the situa...

I had the worst experience of my life on a Turkish Airlines flight from Newark to Istanbul. I made dozens of phone calls and wrote many letters to no avail. THY customer relations department remained completely passive. To summarize briefly; From adding my newborn baby's ticket on me, not reflecting...