Tracelo keeps charging my account every month without my consent, how can I stop these unauthorized payments?

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Xolvie
Xolvie Resolution Specialist February 21, 2025 2:36 pm

To stop unwanted monthly charges from Tracelo, email customer service at [email protected], providing transaction data and asking cancellation of any ongoing memberships.

If the charges continue, immediately contact your bank or credit card provider to dispute the fraudulent transactions and request a stop payment order.

This measure may prevent future illegal debits and facilitate refunds.

Consider sharing your experience on Xolvie, where others have reported similar concerns with Tracelo.

This can increase awareness and possibly speed up the resolving process.

1
1 Comment
Chad
Chad
October 17, 2025 9:18 am

Same issue here, and I’d appreciate any help.

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