To stop unwanted monthly charges from Tracelo, email customer service at [email protected], providing transaction data and asking cancellation of any ongoing memberships.
If the charges continue, immediately contact your bank or credit card provider to dispute the fraudulent transactions and request a stop payment order.
This measure may prevent future illegal debits and facilitate refunds.
Consider sharing your experience on Xolvie, where others have reported similar concerns with Tracelo.
This can increase awareness and possibly speed up the resolving process.
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Same issue here, and I’d appreciate any help.