Tracelo Unauthorized Recurring Charges – Refund and Cancellation Request

I have been experiencing serious issues with Tracelo’s SMS service and related charges on my card. I never gave explicit permission for recurring payments, yet you have been taking a monthly fee that started at 16.25 USD and then increased without any notice. Over time the payments have been duplicated within the same month and the amounts have suddenly jumped from 16.25 USD to 47 USD and then to 65 USD, again without any notification, consent or explanation, and without any monthly invoices or receipts being sent to me. I did not authorize my card details to be stored and used in this way, and I consider these repeated and increasing debits to be unauthorized. There has been no proper communication from your side, no emails asking about my use of the service, and no transparency regarding why the fees are being changed and charged twice a month. I contacted Tracelo yesterday about these charges and I am also speaking to my bank today regarding the unauthorized debits. I now request a full refund of all unauthorized and duplicate charges, the immediate cancellation of my Tracelo service and any associated subscriptions, and a clear written explanation of how my card details were obtained and why these amounts were taken without valid permission or notice.