Need Full Refund As Tracelo Deducted My Bank Account Without My Consent

20

Over the last two days I discovered that 259.00 SGD had been deducted from my bank account for “HELP-TRACELO.COM” without my knowledge or consent. I never knowingly agreed to any 4‑month “full membership” with Tracelo. When I contacted Tracelo, I was told that I had signed up for a 4‑month full membership, but I was not clearly informed of this and I did not authorize such a charge. I only realized it when I checked my bank account and saw the 259.00 SGD transaction and the related conversion fee. I consider this an unauthorized and unfair deduction. Because of this situation, I have already asked my bank to block my card to prevent any further charges from Tracelo. However, the 259.00 SGD has already been taken from my account. I request that Tracelo immediately cancel this membership they claim I signed up for and provide a full refund of the 259.00 SGD that was deducted without my clear consent.

Comments

Similar Complaints

Unauthorised Deduction From Tracelo

14

On 08 August 2026 an amount of R749.25 was deducted from my bank account under the name Help‑Tracelo.com / Tracelo, even...

Tracelo Charged Me for 5 Months Without My Knowledge

March 5, 2025 2:50 PM420

For the past five months, Tracelo has been charging ₺949 from my account without my knowledge. Since this was a card I r...

Tracelo, Refund My Money And Stop Debiting My Account

675

I recently discovered that Tracelo-help.com has been debiting my Mastercard without my consent, even though I do not hav...

Tracelo Unauthorized 49.99₺ Charge and Failed 949₺ Attempt on My Card

September 2, 2025 4:13 PM333

On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connecti...

Tracelo Deducted Money From My Account Without My Consent

July 28, 2025 9:09 PM266

I don’t even know what this is about, but RM145 was deducted from my account by Tracelo without my knowledge. I need a r...